Jack 3636
Level 1 (0 points)

Q: I can not open my safari preferences. If I select it, the webpage slides to the right and nothing appears. The only thing I have changed recently is switching to Duckduckgo as a search engine

I can not open my safari preferences. If I select it, the webpage slides to the right and nothing appears. The only thing I have changed recently is switching to Duckduckgo as a search engine

MacBook Pro (15-inch Late 2011), version 10.11.2

Posted on Feb 12, 2016 3:37 AM

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Jack 3636

Q: I can not open my safari preferences. If I select it, the webpage slides to the right and nothing appears. The only thing I have c ... more

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  • by D.Cohen,

    D.Cohen D.Cohen Feb 12, 2016 4:01 AM in response to Jack 3636
    Level 6 (8,424 points)
    Desktops
    Feb 12, 2016 4:01 AM in response to Jack 3636

    If you have problems opening webpages, take a look at these troubleshooting techniques suggested by Apple.

    https://support.apple.com/en-us/HT204098


    Go to Safari menu (At the very top right side of your screen next to Apple icon), choose "Quit Safari"

    press "Shift" button and while holding this button on your keyboard single click on the Safari icon on your Dock.


    Open Safari - Preferences - Privacy - Remove All Website Data.


    Open the Go menu with Option (Alt) key pressed - Library - locate Safari folder and move it to your desktop. Restart your Mac, open Safari and delete the folder from your desktop.

  • by pinkstones,

    pinkstones pinkstones Feb 12, 2016 4:19 AM in response to Jack 3636
    Level 5 (4,210 points)
    Safari
    Feb 12, 2016 4:19 AM in response to Jack 3636

    Jack 3636 wrote:

     

    I can not open my safari preferences. If I select it, the webpage slides to the right and nothing appears. The only thing I have changed recently is switching to Duckduckgo as a search engine

     

    I'm not sure what you mean when you say when you try to open Safari Preferences, the webpage slides to the right.  Are you going to Safari --> Preferences?  Altering them doesn't require using a webpage, the Preferences pane should come up in its own neat little box.

     

    Screen Shot 2016-02-12 at 7.18.33 AM.png

  • by Lexiepex,

    Lexiepex Lexiepex Feb 12, 2016 4:22 AM in response to Jack 3636
    Level 6 (10,536 points)
    Mac OS X
    Feb 12, 2016 4:22 AM in response to Jack 3636

    First: really QUIT Safari    from the Safari menu.

    Then restart Safari to see whether it is gone.

  • by dominic23,

    dominic23 dominic23 Feb 12, 2016 4:56 AM in response to Jack 3636
    Level 8 (42,122 points)
    Mac OS X
    Feb 12, 2016 4:56 AM in response to Jack 3636

    What happens if you switch the search engine back to Google this way?

    Screen Shot 2016-02-12 at 7.47.27 AM.png

    Clear the entry in the Safari search bar.

    Click the magnifying  glass icon at the left most part of the address bar.

    Click on it and select "Google".

  • by Eric Root,

    Eric Root Eric Root Feb 12, 2016 6:19 AM in response to Jack 3636
    Level 9 (74,172 points)
    iTunes
    Feb 12, 2016 6:19 AM in response to Jack 3636

    Safari Preferences or Bookmarks? The page slides to the right when you show Bookmarks. Do you have the left item marked?

     

    Screen Shot 2016-02-12 at 9.18.26 AM.png

  • by Linc Davis,

    Linc Davis Linc Davis Feb 12, 2016 1:26 PM in response to Jack 3636
    Level 10 (208,044 points)
    Applications
    Feb 12, 2016 1:26 PM in response to Jack 3636

    1. If an external display is connected and turned off, either turn it on or disconnect it. If a display adapter is connected but not in use, disconnect that.

    2. Open Mission Control. Close all desktops except Desktop 1 by positioning the cursor over each one and then clicking the X button in the top left corner. In Desktop 1, move the missing window, if need be, so that it won't be hidden behind the Dock.

    3. Open the Displays pane in System Preferences. If there is an Arrangement tab, select it and then uncheck the box marked

              Mirror Displays