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Brand new iMac lags playing Facebook videos

Hi,


This is a weird type of error... It lags only when I play a Facebook video, and It only stops lagging if I constantly move around the mouse while playing the video. The second I stop doing it, it plays it in chunks and sometimes lags completely.


What could be the problem? The iMac is brand new.

Posted on Feb 12, 2016 11:46 AM

Reply
1 reply

Feb 12, 2016 2:07 PM in response to socialadmin

The warranty entitles you to complimentary phone support for the first 90 days of ownership.

If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

Brand new iMac lags playing Facebook videos

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