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User profile for user: a.fromfontana
a.fromfontana Author
User level: Level 1
0 points

how do I get a "message" (no x out) off my browser screen?

I have a 1st generation ipad. a message has popped up say my device is locked with an 800 number to call. the message will not go away, there is not an "x" to close the window. when I called the number they did not answer like "apple support" or something that would make me believe they are legit. and hung up when I started asking questions of them. I have turned the device off and waited over and hour to turn back on. the message window is still there.

iPad

Posted on Feb 12, 2016 1:30 PM

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User profile for user: Niel
Niel
User level: Level 10
727,307 points

Posted on Feb 12, 2016 1:47 PM

If it’s in Safari, clickhereand follow the instructions in the first paragraph of the last section.

If it’s in a different application, the instructions vary and may include deleting and redownloading it.

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how do I get a "message" (no x out) off my browser screen?

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