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Cannot Backup my Iphone 5C before restoring it

Hi,

Trying to remove the simlock from an iphone, I'm trying to back it up on my computer or on icloud. But everytime I try, the following message is displayed "Itunes could not backup the iphone because an error occured.


I looked in the logs files and got this : "ERROR: Backup message response: 100 open_dprotected_np error: Operation not permitted (1) at path "/var/mobile/Containers/Data/Application/1637F265-F228-4DB2-A00A-0DE81E64EFDA/L ibrary/Safari/.dat.nosync00ec.VqCZ72" (MBErrorDomain/100) "


Anyone has any idea how to get rid of this error to finally backup my phone and restore it?


Thanks for your help.


Iphone 5c, 16GB, ios 9.2.1

iPhone 5c, iOS 9.2.1

Posted on Feb 12, 2016 1:32 PM

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Cannot Backup my Iphone 5C before restoring it

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