Windows 10 updates will not work on mid 2014 iMac

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Level 1

8 points

Windows 10 updates will not work on mid 2014 iMac

I have deleted and reinstalled a boot camp partition and installed Windows 10 on it twice and had the same issue both times. Everything works just fine except the Windows updates. I get the error message "There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80244019)"

I have installed it on a MacBook Air and a MacBook pro and the updates worked fine on both. I have tried every solution that I can find and nothing works. Does anyone know if that model of iMac is not compatible with Windows 10?

Thanks.

iMac, Windows 10, iMac is running El Capitan

Posted on Feb 12, 2016 1:58 PM

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Answer 1

Loner T

Level 9

59,471 points

Feb 12, 2016 4:37 PM in response to haussermannh

2014 iMacs are supported for W10. Your specific error code shows

0x80244019 WU_E_PT_HTTP_STATUS_NOT_FOUND Same as HTTP status 404 - the server cannot find the requested URI (Uniform Resource Identifier)

based on https://support.microsoft.com/en-us/kb/938205 .

This indicates that you either have DNS issues, or network issues. Are you using a wireless connection? If yes, try a wired network connection.

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Answer 2

haussermannh Author

Level 1

8 points

Feb 12, 2016 4:50 PM in response to Loner T

I actually am using a wired connection. i tried a different wired connection in my office with the same issue. I also was able to download software like Office, and basic stuff like Java, Adobe Reader, etc on the same connection, so I dont think that could be the issue. Do you have any other ideas that I can try?

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Answer 3

Loner T

Level 9

59,471 points

Feb 12, 2016 5:26 PM in response to haussermannh

Disable Automatic Updates. Re-enable and test.

There are some manual steps, that you can also run and test https://support.microsoft.com/en-us/kb/971058 .

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Answer 4

haussermannh Author

Level 1

8 points

Feb 15, 2016 2:24 PM in response to Loner T

Tried the steps in the link and still have exactly the same issue. Unplugged the wired connection and tried a couple of different ones (a secure one and an unsecure one) and got the same message trying to do updates on both. Not sure what else to do.

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Answer 5

Loner T

Level 9

59,471 points

Feb 15, 2016 3:21 PM in response to haussermannh

Can you check in Windows Update logs for any specific URLs that are unreachable? The next level debugging may need to involve capturing packets or capturing HTTP traffic .

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