Error 53?

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Level 1

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Error 53?

So basically I didn't know about error 53 until my iphone got stuck on the apple logo. I already tried everything, contacted apple they said they couldn't do anything about it, the only thing would be to pay the 749 to repair it which I would rather pay off what's left of my phone than just paid that expensive amount. I know this error it's for the people that had their iphone fixed by a third party before, the thing is my iphone 6s+ was never took to a third party before, so has anyone has the same error as me?. I tried everything at all, first able the iphone showed me the apple logo + flickering screen, now it's the apple logo + the itunes message. I updated it a few weeks ago. So overall has anyone got this error after the latest (9.2.1) update?

iPhone 6s Plus, iOS 9.2.1

Posted on Feb 12, 2016 7:14 PM

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Answer 1

Philly_Phan

Level 7

20,707 points

Feb 12, 2016 7:26 PM in response to Azm56

Something is really wrong here. First, your phone is still in warranty. Second, even if it's out-of-warranty, the US$740 makes no sense. See this.

My suggestion is that you contact Apple again but don't acknowledge the previous conversation. If convenient, you might wish to take a trip to a local Apple Store.

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Answer 2

Azm56 Author

Level 1

0 points

Feb 12, 2016 8:29 PM in response to Philly_Phan

I wonder the same thing. I'll try that thanks for the advice!.

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Answer 3

Trent D

Level 1

0 points

Feb 12, 2016 8:50 PM in response to Azm56

What Philly said. if your phone has never been opened before, but you're stuck with error 53, it seems like a warranty problem to me. Most of Apple (and the general public) seem to think error 53 means a third party repair has been done and it doesn't. It simply means the logic board has lost communication with the original home button. If your phone hasn't been opened, then something has caused a failure of the logic board to see the Touch ID. Since it's a 6S, I'd make a stink until they give you a new one under a warranty swap.

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Answer 4

sterling r

Community Specialist

Feb 18, 2016 12:09 PM in response to Azm56

If you see an error 53 message in iTunes and “Connect to iTunes” on your iOS device, use the steps in this article to restore and recover your device using iOS 9.2.1 and iTunes on your Mac or PC.

If you see error 53 and your iPhone or iPad gets stuck on the 'Connect to iTunes' screen - Apple Support

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