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Q: Ipod displays "ok to disconnect message" but will not shut off or go to main menu/cannot charge

I recently plugged my ipod into my car and message was displayed "do not disconnect". I accidently disconnected ipod and when I reconnected a new message displayed "ok to disconnect". I could never get my ipod to shut off or go the main menu. I tried to recharge and that did not work either. I have not recently updated my ipod. I cannot remember the last time I updated it. I am wondering if this has anything to do with it malfunctioning. Is it possible that the battery is no longer rechargeable?

Posted on Feb 12, 2016 4:55 PM

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Q: Ipod displays "ok to disconnect message" but will not shut off or go to main menu/cannot charge

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