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Wondering If I Have Malware Problem on iPad Mini

Dear Apple Support Community,


I have this on my screen now:


http://journal365.net

You have (1) chat request!

OK


The problem is that I do not seem to have any way to get out of this. Selecting OK seems to be the only option. I do not want to select this. Do you think this could be malware? Also, how do I get out of it?


Thank you for your time.


dmwd

iPad Mini, iOS 9.2.1

Posted on Feb 12, 2016 6:26 PM

Reply
Question marked as Best reply

Posted on Feb 13, 2016 2:34 AM

Double tap the Home button, then swipe upwards on the Safari preview.

Go to Settings - Safari - Clear History.

Restart Safari.


Do not respond to such popup messages.


Phony "tech support" / "ransomware" popups and web pages

3 replies

Wondering If I Have Malware Problem on iPad Mini

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