Donald & Gillian McDonald

Q: latest ATV just buffers constantly we have ultra fast fibre what is its problem?

Latest ATV just constantly buffers despite us using ultra fast fibre broadband,  our 4 years old ATV works perfectly, what is wrong with the new model?

MacBook Air, OS X Mountain Lion (10.8.2)

Posted on Feb 12, 2016 8:40 PM

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Q: latest ATV just buffers constantly we have ultra fast fibre what is its problem?

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  • by yordan2607,

    yordan2607 yordan2607 Mar 6, 2016 5:51 AM in response to vazandrew
    Level 1 (0 points)
    Mar 6, 2016 5:51 AM in response to vazandrew

    vazandrew i guess I owe you an apology i feel awful!!!with you man,my atv 4 is fine it was indeed a network issue....my router started acting up and I call my provider to have it replace,they did and now the atv 4 works like a champ along with my other devices,again my apologies.

  • by yordan2607,

    yordan2607 yordan2607 Mar 6, 2016 5:49 AM in response to Donald & Gillian McDonald
    Level 1 (0 points)
    Mar 6, 2016 5:49 AM in response to Donald & Gillian McDonald

    HI Donald,I would like to say that vazandrew is right it may well be a network issue on your end even if other devices in the same network are fine,I was having the same issue with atv4 and my other devices were working fine until my router started to act up and got it replaced now the atv4 works perfectly fine,is blazing fast!!!!,so please have your router check or replaced

  • by vazandrew,

    vazandrew vazandrew Mar 6, 2016 7:24 AM in response to yordan2607
    Level 6 (19,023 points)
    Apple TV
    Mar 6, 2016 7:24 AM in response to yordan2607

    Thats quite alright, I appreciate the response and glad it's working for you now

  • by Csound1,

    Csound1 Csound1 Mar 6, 2016 7:30 AM in response to yordan2607
    Level 9 (50,282 points)
    Desktops
    Mar 6, 2016 7:30 AM in response to yordan2607

    yordan2607 wrote:

     

    Sure is a network connection on my end...you keep saying that to anyone reporting this type of issue,if my laptop,iPad,iPhone,PS4 and 2 ATV3 are working fine how it is a network issue on my end?,also takes like 20 minutes to load an episode of game of thrones from my library when the ATV3 plays it in 3 seconds,so is it a stil a network issue on my end?,i thank you for taking the time to reply but please stop saying everyone with this issue the same thing when is clearly an apple issue with the ATV4's software,so if you are not going to add something helpful to resolve the issue better don't reply,thanks.

    But the previous poster fixed the problem by changing routers, that sounds like it was a network problem.

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