julianpensamiento

Q: iMac restarts over and over. Help! OSX 10.11.3

Just one week ago, I updated my iMac 21" to OSX 10.11.3 via App Store. For the first days it was working fine, but now it suddenly crashes and restarts by itself, sometimes showing the kernel panic screen, some others restarts and after a few minutes, even about a hour, restarts again.

I have even reinstalled the 10.11.3 Combo Update and even Delta Update downloading them from Apple Support page, thinking it will arrange the problem, but no, the computer keeps restarting over and over.

After the update, I haven't installed any new software, but I don't know if it is a conflict of the Update with my machine or it has conflicts with any installed software.

Already ran Disk Utility to see if it could fix any problem, but it does not indicate any issue and shows everything is fine, but that's not the true.

 

Can someone help me?

I can't work like this expecting that in any minute will restart. Obviously, I save my work progress every time.

 

Julian.

iMac 21" late 2014, 10.11.3.

 

Thanks!!

iMac (21.5-inch, Late 2013), OS X El Capitan (10.11.3)

Posted on Feb 12, 2016 10:34 PM

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Q: iMac restarts over and over. Help! OSX 10.11.3

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  • Helpful answers

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  • by Jay-Ray,

    Jay-Ray Jay-Ray Feb 12, 2016 11:24 PM in response to julianpensamiento
    Level 4 (2,692 points)
    iPhone
    Feb 12, 2016 11:24 PM in response to julianpensamiento

    I would first backup all of your data via Time Machine, then erase the hard drive and completely reinstall OS X.  How to reinstall OS X on your Mac - Apple Support  Set it up as new, make sure all updates are installed, and test to see if everything is working well for a good day.  if all seems well, use Migration Assistant to restore from the Time Machine backup. Move your content to a new Mac - Apple Support  Good luck!

  • by Luis Sequeira1,Helpful

    Luis Sequeira1 Luis Sequeira1 Feb 14, 2016 7:39 AM in response to julianpensamiento
    Level 6 (4 points)
    Mac OS X
    Feb 14, 2016 7:39 AM in response to julianpensamiento

    Before you proceed with Jay-Ray's advice of a complete reinstall, you may want to do a few tests.

     

    1) Restart in Safe Mode, then start again normally

    2) Run Apple Diagnostics to test for possible hardware problems:

      OS X El Capitan: Use Apple Diagnostics or Apple Hardware Test

    I am particularly suspicious of RAM problems.

     

    3) Run Etrecheck and post its report here.

  • by Mike Sombrio,

    Mike Sombrio Mike Sombrio Feb 13, 2016 4:16 AM in response to julianpensamiento
    Level 6 (17,234 points)
    Apple Watch
    Feb 13, 2016 4:16 AM in response to julianpensamiento

    Post a recent panic log Mac OS X: How to log a kernel panic - Apple Support including the hardware profile at the end.

  • by julianpensamiento,

    julianpensamiento julianpensamiento Feb 13, 2016 8:50 AM in response to Jay-Ray
    Level 1 (0 points)
    Feb 13, 2016 8:50 AM in response to Jay-Ray

    Thank you!

    In the end, it sounds like a good choice. If nothing else works quickly, I'll make a total restore.

  • by julianpensamiento,

    julianpensamiento julianpensamiento Feb 13, 2016 9:38 AM in response to Mike Sombrio
    Level 1 (0 points)
    Feb 13, 2016 9:38 AM in response to Mike Sombrio

    Mike, this is the last crash report I had

     

    Anonymous UUID:       13382DEE-AE20-379A-04B4-A2EAB0488A9E

     

     

    Fri Feb 12 21:57:56 2016

     

     

    *** Panic Report ***

    Panic(CPU 0): Unresponsive processor (this CPU did not acknowledge interrupts) TLB state:0x0

    RAX: 0xffffff8028c311f8, RBX: 0xffffff8027f031f8, RCX: 0xffffff80339fc438, RDX: 0x0000036be54e3a37

    RSP: 0xffffff80f610dd60, RBP: 0xffffff80f610ddb0, RSI: 0x0000000000000000, RDI: 0xffffff802bb66b18

    R8:  0x0000000000000000, R9:  0xffffff802bb66b18, R10: 0xffffff8014ce0b78, R11: 0x0000036bce9ec5fd

    R12: 0xffffff80f610e068, R13: 0xffffff802bb66b18, R14: 0xffffff8028c311f8, R15: 0xffffff802bb66b18

    RFL: 0x0000000000000093, RIP: 0xffffff8014517bf0, CS:  0x0000000000000008, SS:  0x0000000000000010

    Backtrace (CPU 0), Frame : Return Address

    0xffffff80f610dc10 : 0xffffff80145d18cf

    0xffffff80f610dc60 : 0xffffff80145f055f

    0xffffff80f610ddb0 : 0xffffff8014517663

    0xffffff80f610de20 : 0xffffff8014518c9a

    0xffffff80f610de50 : 0xffffff8014516730

    0xffffff80f610df20 : 0xffffff80145c344b

    0xffffff80f610df60 : 0xffffff80145da20b

    0xffffff80f610df80 : 0xffffff80145d18cf

    0xffffff80f610dfd0 : 0xffffff80145f03f9

    0xffffff912fbb3f40 : 0xffffff80144f6cfd

    0xffffff912fbb3f90 : 0xffffff80144f71f0

    0xffffff912fbb3fb0 : 0xffffff80145ccf77

     

     

    BSD process name corresponding to current thread: kernel_task

     

     

    Mac OS version:

    15D21

     

     

    Kernel version:

    Darwin Kernel Version 15.3.0: Thu Dec 10 18:40:58 PST 2015; root:xnu-3248.30.4~1/RELEASE_X86_64

    Kernel UUID: DECC9F02-27D7-31F0-9599-A9EF2873902C

    Kernel slide:     0x0000000014200000

    Kernel text base: 0xffffff8014400000

    __HIB  text base: 0xffffff8014300000

    System model name: iMac14,1 (Mac-031B6874CF7F642A)

     

     

    System uptime in nanoseconds: 3762063415646

    last loaded kext at 339953729502: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f96f4a000, size 69632)

    last unloaded kext at 477010945874: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f96f4a000, size 61440)

    loaded kexts:

    net.telestream.driver.TelestreamAudio 1.1.1

    com.paceap.kext.pacesupport.snowleopard 5.9.1

    com.apple.driver.X86PlatformShim 1.0.0

    com.apple.driver.AGPM 110.20.22

    com.apple.driver.ApplePlatformEnabler 2.6.0d0

    com.apple.driver.AudioAUUC 1.70

    com.apple.filesystems.autofs 3.0

    com.apple.iokit.IOBluetoothSerialManager 4.4.3f4

    com.apple.driver.AppleMikeyHIDDriver 124

    com.apple.driver.AppleOSXWatchdog 1

    com.apple.driver.AppleUpstreamUserClient 3.6.1

    com.apple.driver.AppleMikeyDriver 272.51.3

    com.apple.driver.AppleHDA 272.51.3

    com.apple.driver.AppleIntelHD5000Graphics 10.1.2

    com.apple.driver.pmtelemetry 1

    com.apple.iokit.IOUserEthernet 1.0.1

    com.apple.Dont_Steal_Mac_OS_X 7.0.0

    com.apple.driver.AppleThunderboltIP 3.0.8

    com.apple.driver.AppleSMCLMU 208

    com.apple.driver.AppleIntelFramebufferAzul 10.1.2

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.3f4

    com.apple.driver.AppleHV 1

    com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

    com.apple.driver.AppleLPC 3.1

    com.apple.driver.AppleMCCSControl 1.2.13

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

    com.apple.BootCache 38

    com.apple.iokit.IOAHCIBlockStorage 2.8.5

    com.apple.driver.AppleSDXC 1.7.0

    com.apple.driver.AirPort.Brcm4360 1020.17.1a1

    com.apple.iokit.AppleBCM5701Ethernet 10.1.12

    com.apple.driver.AppleAHCIPort 3.1.8

    com.apple.driver.AppleHPET 1.8

    com.apple.driver.AppleACPIButtons 4.0

    com.apple.driver.AppleRTC 2.0

    com.apple.driver.AppleSMBIOS 2.1

    com.apple.driver.AppleACPIEC 4.0

    com.apple.driver.AppleAPIC 1.7

    com.apple.nke.applicationfirewall 163

    com.apple.security.quarantine 3

    com.apple.security.TMSafetyNet 8

    com.apple.driver.AppleBluetoothHIDKeyboard 181

    com.apple.driver.IOBluetoothHIDDriver 4.4.3f4

    com.apple.driver.AppleHIDKeyboard 181

    com.apple.kext.triggers 1.0

    com.apple.iokit.IOSerialFamily 11

    com.apple.driver.DspFuncLib 272.51.3

    com.apple.kext.OSvKernDSPLib 525

    com.apple.iokit.IOSurface 108.0.1

    com.apple.AppleGraphicsDeviceControl 3.12.6

    com.apple.iokit.IOAcceleratorFamily2 205.1

    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.3f4

    com.apple.iokit.IOBluetoothFamily 4.4.3f4

    com.apple.driver.CoreCaptureResponder 1

    com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

    com.apple.driver.AppleHDAController 272.51.3

    com.apple.iokit.IOHDAFamily 272.51.3

    com.apple.iokit.IOAudioFamily 204.3

    com.apple.vecLib.kext 1.2.0

    com.apple.driver.AppleThunderboltEDMSink 4.1.1

    com.apple.driver.AppleSMBusPCI 1.0.14d1

    com.apple.driver.X86PlatformPlugin 1.0.0

    com.apple.driver.IOPlatformPluginFamily 6.0.0d7

    com.apple.iokit.IONDRVSupport 2.4.1

    com.apple.driver.AppleSMC 3.1.9

    com.apple.driver.AppleSMBusController 1.0.14d1

    com.apple.iokit.IOGraphicsFamily 2.4.1

    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

    com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1

    com.apple.driver.usb.AppleUSBHub 1.0.1

    com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1

    com.apple.driver.AppleThunderboltDPInAdapter 4.1.3

    com.apple.driver.AppleThunderboltDPOutAdapter 4.1.3

    com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3

    com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

    com.apple.driver.AppleThunderboltNHI 4.0.4

    com.apple.iokit.IOThunderboltFamily 5.1.0

    com.apple.iokit.IO80211Family 1110.26

    com.apple.driver.corecapture 1.0.4

    com.apple.iokit.IOEthernetAVBController 1.0.3b3

    com.apple.driver.mDNSOffloadUserClient 1.0.1b8

    com.apple.iokit.IONetworkingFamily 3.2

    com.apple.iokit.IOAHCIFamily 2.8.1

    com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1

    com.apple.driver.usb.AppleUSBXHCI 1.0.1

    com.apple.iokit.IOUSBFamily 900.4.1

    com.apple.iokit.IOUSBHostFamily 1.0.1

    com.apple.driver.AppleUSBHostMergeProperties 1.0.1

    com.apple.driver.AppleEFINVRAM 2.0

    com.apple.driver.AppleEFIRuntime 2.0

    com.apple.iokit.IOHIDFamily 2.0.0

    com.apple.iokit.IOSMBusFamily 1.1

    com.apple.security.sandbox 300.0

    com.apple.kext.AppleMatch 1.0.0d1

    com.apple.driver.AppleKeyStore 2

    com.apple.driver.AppleMobileFileIntegrity 1.0.5

    com.apple.driver.AppleCredentialManager 1.0

    com.apple.driver.DiskImages 417.2

    com.apple.iokit.IOStorageFamily 2.1

    com.apple.iokit.IOReportFamily 31

    com.apple.driver.AppleFDEKeyStore 28.30

    com.apple.driver.AppleACPIPlatform 4.0

    com.apple.iokit.IOPCIFamily 2.9

    com.apple.iokit.IOACPIFamily 1.4

    com.apple.kec.pthread 1

    com.apple.kec.corecrypto 1.0

    com.apple.kec.Libm 1

    panic(cpu 1 caller 0xffffff80145b11fa): "TLB invalidation IPI timeout: " "CPU(s) failed to respond to interrupts, unresponsive CPU bitmap: 0x1, NMIPI acks: orig: 0x0, now: 0x1"@/Library/Caches/com.apple.xbs/Sources/xnu/xnu-3248.30.4/osfmk/x86_64/pmap. c:2594

    Backtrace (CPU 1), Frame : Return Address

    0xffffff912d09b720 : 0xffffff80144df792

    0xffffff912d09b7a0 : 0xffffff80145b11fa

    0xffffff912d09b840 : 0xffffff80145b805b

    0xffffff912d09b930 : 0xffffff80145b8d86

    0xffffff912d09b9a0 : 0xffffff8014564da5

    0xffffff912d09bab0 : 0xffffff801455a34c

    0xffffff912d09bae0 : 0xffffff8014555813

    0xffffff912d09bb10 : 0xffffff8014a58ec0

    0xffffff912d09bb30 : 0xffffff7f957f5f75

    0xffffff912d09bb80 : 0xffffff7f957f4da9

    0xffffff912d09bbe0 : 0xffffff8014ae1777

    0xffffff912d09bd20 : 0xffffff801459be20

    0xffffff912d09be30 : 0xffffff80144e3ef3

    0xffffff912d09be60 : 0xffffff80144c78a8

    0xffffff912d09bea0 : 0xffffff80144d72e5

    0xffffff912d09bf10 : 0xffffff80145bcd2a

    0xffffff912d09bfb0 : 0xffffff80145f0a56

          Kernel Extensions in backtrace:

             com.apple.iokit.IOSurface(108.0.1)[5D984125-CEC9-39B6-BA6E-6C6C6004552C]@0xffff ff7f957ee000->0xffffff7f95800fff

     

     

    BSD process name corresponding to current thread: WindowServer

     

     

     

    System Profile:

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (7.21.94.136.1a1)

    Bluetooth: Version 4.4.3f4 16616, 3 services, 27 devices, 1 incoming serial ports

    Thunderbolt Bus: iMac, Apple Inc., 23.10

    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020

    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020

    USB Device: USB 3.0 Bus

    USB Device: BRCM20702 Hub

    USB Device: Bluetooth USB Host Controller

    USB Device: FaceTime HD Camera (Built-in)

    USB Device: USB 2.0 Hub

    USB Device: Usb Mouse

    Serial ATA Device: APPLE HDD HTS541010A9E662, 1 TB

    Model: iMac14,1, BootROM IM141.0118.B12, 4 processors, Intel Core i5, 2.7 GHz, 8 GB, SMC 2.14f24

    Network Service: Wi-Fi, AirPort, en1

    Graphics: Intel Iris Pro, Intel Iris Pro, Built-In

     

    --

    Might be something there to find the problem.

     

    Thanks for the answer!

  • by julianpensamiento,

    julianpensamiento julianpensamiento Feb 13, 2016 10:59 AM in response to Luis Sequeira1
    Level 1 (0 points)
    Feb 13, 2016 10:59 AM in response to Luis Sequeira1

    Hi, Luis.

    I did Diagnostics and nothing strange appeared, just gave me a code number for the report (ADP000).

     

    And here's the EtreCheck report:

     

    EtreCheck version: 2.9.3 (253)

    Report generated 2016-02-13 13:00:43

    Download EtreCheck from http://etrecheck.com

    Runtime 3:14

    Performance: Good

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

     

    Problem: Computer is restarting

    Description:

    Since updated to OSX 10.11.3, from time to time, computer restarts by itself and goes into kernel panic.

    And can’t fix it

     

     

    Hardware Information:

        iMac (21.5-inch, Late 2013)

        [Technical Specifications] - [User Guide] - [Warranty & Service]

        iMac - model: iMac14,1

        1 2.7 GHz Intel Core i5 CPU: 4-core

        8 GB RAM Upgradeable - [Instructions]

            BANK 0/DIMM0

                4 GB DDR3 1600 MHz ok

            BANK 1/DIMM0

                4 GB DDR3 1600 MHz ok

        Bluetooth: Good - Handoff/Airdrop2 supported

        Wireless:  en1: 802.11 a/b/g/n/ac

     

    Video Information:

        Intel Iris Pro

            iMac 1920 x 1080

     

    System Software:

        OS X El Capitan 10.11.3 (15D21) - Time since boot: less than an hour

     

    Disk Information:

        APPLE HDD HTS541010A9E662 disk0 : (1 TB) (Rotational)

            EFI (disk0s1) <not mounted> : 210 MB

            Macintosh HD (disk0s2) / : 999.35 GB (335.83 GB free)

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

    USB Information:

        LaCie d2 Quadra USB 3.0 3 TB

            EFI (disk1s1) <not mounted> : 210 MB

            JULIAN PENSAMIENTO (disk1s2) /Volumes/JULIAN PENSAMIENTO : 3.00 TB (301.16 GB free)

        Apple Inc. BRCM20702 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Inc. FaceTime HD Camera (Built-in)

        SIGMACHIP Usb Mouse

     

    Thunderbolt Information:

        Apple Inc. thunderbolt_bus

     

    Configuration files:

        /etc/hosts - Count: 18

     

    Gatekeeper:

        Mac App Store and identified developers

     

    Kernel Extensions:

            /Applications/DiskWarrior.app

        [not loaded]    com.alsoft.Preview (5 - SDK 10.5) [Support]

     

            /Applications/Toast 11 Titanium/Spin Doctor.app

        [not loaded]    com.hzsystems.terminus.driver (4) [Support]

     

            /Library/Extensions

        [not loaded]    com.Avid.driver.AvidDX (5.9.1 - SDK 10.8) [Support]

        [not loaded]    com.logmein.hamachi (1.0.0 - SDK 10.9) [Support]

        [not loaded]    com.wacom.kext.ftdi (1 - SDK 10.10) [Support]

        [loaded]    net.telestream.driver.TelestreamAudio (1.1.1 - SDK 10.8) [Support]

     

            /System/Library/Extensions

        [not loaded]    com.SafeNet.driver.Sentinel (7.5.2) [Support]

        [not loaded]    com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6) [Support]

        [not loaded]    com.roxio.BluRaySupport (1.1.6) [Support]

        [not loaded]    com.vara.driver.VaraAudio (1.0.1) [Support]

        [not loaded]    com.wacom.kext.wacomtablet (6.3.11 - SDK 10.9) [Support]

     

            /System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns

        [not loaded]    com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4) [Support]

        [not loaded]    com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.-1) [Support]

        [loaded]    com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6) [Support]

        [not loaded]    com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4) [Support]

     

            ~/Library/Services/ToastIt.service/Contents/MacOS

        [not loaded]    com.roxio.TDIXController (2.0) [Support]

     

    System Launch Agents:

        [loaded]    162 Apple tasks

        [running]    74 Apple tasks

     

    System Launch Daemons:

        [loaded]    203 Apple tasks

        [running]    85 Apple tasks

     

    Launch Agents:

        [loaded]    com.adobe.AAM.Updater-1.0.plist [Support]

        [loaded]    com.avid.ApplicationManager.plist [Support]

        [running]    com.avid.ApplicationManagerHelper.plist [Support]

        [loaded]    com.avid.backgroundservicesmanager.plist [Support]

        [loaded]    com.avid.dmfsupportsvc.plist [Support]

        [loaded]    com.avid.interplay.dmfservice.plist [Support]

        [loaded]    com.avid.interplay.editortranscode.plist [Support]

        [loaded]    com.avid.transcodeserviceworker.plist [Support]

        [loaded]    com.google.keystone.agent.plist [Support]

        [loaded]    com.oracle.java.Java-Updater.plist [Support]

        [running]    com.wacom.wacomtablet.plist [Support]

     

    Launch Daemons:

        [loaded]    PACESupport.plist [Support]

        [loaded]    com.adobe.SwitchBoard.plist [Support]

        [loaded]    com.adobe.fpsaud.plist [Support]

        [running]    com.avid.interplay.editorbroker.plist [Support]

        [running]    com.avid.interplay.editortranscodestatus.plist [Support]

        [loaded]    com.ea.origin.ESHelper.plist [Support]

        [loaded]    com.google.keystone.daemon.plist [Support]

        [loaded]    com.malwarebytes.MBAMHelperTool.plist [Support]

        [loaded]    com.microsoft.office.licensing.helper.plist [Support]

        [loaded]    com.oracle.java.Helper-Tool.plist [Support]

        [running]    com.paceap.eden.licensed.plist [Support]

        [loaded]    com.rogueamoeba.instanton-agent.plist [Support]

        [loaded]    One Apple task

        [running]    One Apple task

     

    User Launch Agents:

        [loaded]    com.adobe.AAM.Updater-1.0.plist [Support]

        [loaded]    com.adobe.ARM.[...].plist [Support]

        [running]    com.spotify.webhelper.plist [Support]

        [loaded]    com.valvesoftware.steamclean.plist [Support]

     

    User Login Items:

        None

     

    Other Apps:

        [running]    com.GoPro.GoPro-Importer

        [running]    com.apple.xpc.launchd.oneshot.0x10000004.EtreCheck

        [running]    com.google.Chrome.69792

        [loaded]    com.ideerapp.iDeerBlurayPlayerHelper

        [running]    com.wacom.TabletDriver.147232

        [running]    com.wacom.WacomTouchDriver.146272

     

    Internet Plug-ins:

        o1dbrowserplugin: Version: 5.41.3.0 - SDK 10.8 [Support]

        Unity Web Player: Version: UnityPlayer version 4.6.0f3 - SDK 10.6 [Support]

        Default Browser: Version: 601 - SDK 10.11

        Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 [Support]

        WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.6 - SDK 10.9 [Support]

        AdobePDFViewerNPAPI: Version: 10.1.16 [Support]

        FlashPlayer-10.6: Version: 20.0.0.306 - SDK 10.6 [Support]

        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]

        QuickTime Plugin: Version: 7.7.3

        Flash Player: Version: 20.0.0.306 - SDK 10.6 [Support]

        googletalkbrowserplugin: Version: 5.41.3.0 - SDK 10.8 [Support]

        SharePointBrowserPlugin: Version: 14.6.0 - SDK 10.6 [Support]

        AdobePDFViewer: Version: 10.1.16 [Support]

        JavaAppletPlugin: Version: Java 8 Update 71 build 15 Check version

     

    Audio Plug-ins:

        DVCPROHDAudio: Version: 1.3.2

     

    3rd Party Preference Panes:

        Flash Player  [Support]

        Flip4Mac WMV  [Support]

        GoPro  [Support]

        Java  [Support]

        Perian  [Support]

        WacomTablet  [Support]

     

    Time Machine:

        Skip System Files: NO

        Mobile backups: OFF

        Auto backup: NO - Auto backup turned off

        Volumes being backed up:

            Macintosh HD: Disk size: 999.35 GB Disk used: 663.51 GB

        Destinations:

            JULIAN PENSAMIENTO [Local]

            Total size: 3.00 TB

            Total number of backups: 21

            Oldest backup: 21/09/15 12:48 p.m.

            Last backup: 31/01/16 12:18 p.m.

            Size of backup disk: Excellent

                Backup size 3.00 TB > (Disk size 999.35 GB X 3)

     

    Top Processes by CPU:

             2%    Google Chrome Helper(6)

             2%    WindowServer

             1%    Google Chrome

             1%    kernel_task

             1%    AvidAppManHelper

     

    Top Processes by Memory:

        727 MB    kernel_task

        606 MB    Google Chrome Helper(6)

        467 MB    com.apple.WebKit.WebContent(3)

        262 MB    java(3)

        229 MB    mdworker(11)

     

    Virtual Memory Information:

        1.92 GB    Free RAM

        6.08 GB    Used RAM (2.64 GB Cached)

        0 B    Swap Used

     

    Diagnostics Information:

        Feb 13, 2016, 12:41:46 PM    Self test - passed

        Feb 12, 2016, 09:58:07 PM    /Library/Logs/DiagnosticReports/Kernel_2016-02-12-215807_[redacted].panic [Details]

        Feb 12, 2016, 08:55:00 PM    /Library/Logs/DiagnosticReports/Kernel_2016-02-12-205500_[redacted].panic [Details]

        Feb 12, 2016, 08:50:47 AM    /Library/Logs/DiagnosticReports/Twitter_2016-02-12-085047_[redacted].hang

            /Applications/Twitter.app/Contents/MacOS/Twitter

        Feb 11, 2016, 09:18:49 AM    /Library/Logs/DiagnosticReports/Kernel_2016-02-11-091849_[redacted].panic [Details]

        Feb 10, 2016, 10:47:52 PM    /Library/Logs/DiagnosticReports/Kernel_2016-02-10-224752_[redacted].panic [Details]

        Feb 10, 2016, 09:44:38 PM    /Library/Logs/DiagnosticReports/Kernel_2016-02-10-214438_[redacted].panic [Details]

        Feb 10, 2016, 07:15:39 PM    /Library/Logs/DiagnosticReports/Kernel_2016-02-10-191539_[redacted].panic [Details]

        Feb 10, 2016, 10:07:56 AM    /Library/Logs/DiagnosticReports/Kernel_2016-02-10-100756_[redacted].panic [Details]

        Feb 9, 2016, 11:29:55 PM    /Library/Logs/DiagnosticReports/Kernel_2016-02-09-232955_[redacted].panic [Details]

        Feb 9, 2016, 07:31:48 AM    /Library/Logs/DiagnosticReports/Kernel_2016-02-09-073148_[redacted].panic [Details]

        Feb 9, 2016, 03:10:50 AM    /Library/Logs/DiagnosticReports/Kernel_2016-02-09-031050_[redacted].panic [Details]

        Feb 6, 2016, 08:29:30 AM    /Library/Logs/DiagnosticReports/Kernel_2016-02-06-082930_[redacted].panic [Details]

        Feb 5, 2016, 04:39:06 PM    /Library/Logs/DiagnosticReports/Kernel_2016-02-05-163906_[redacted].panic [Details]

        Jan 31, 2016, 06:10:18 PM    /Library/Logs/DiagnosticReports/Kernel_2016-01-31-181018_[redacted].panic [Details]

        Jan 31, 2016, 05:05:07 PM    /Library/Logs/DiagnosticReports/Kernel_2016-01-31-170507_[redacted].panic [Details]

        Jan 29, 2016, 03:01:25 PM    /Library/Logs/DiagnosticReports/Kernel_2016-01-29-150125_[redacted].panic [Details]

        Jan 29, 2016, 12:52:50 PM    /Library/Logs/DiagnosticReports/Kernel_2016-01-29-125250_[redacted].panic [Details]

     

    ---

     

    I'll be around to get the news. Thank you!!

  • by Mike Sombrio,

    Mike Sombrio Mike Sombrio Feb 13, 2016 11:10 AM in response to julianpensamiento
    Level 6 (17,234 points)
    Apple Watch
    Feb 13, 2016 11:10 AM in response to julianpensamiento

    First, you're doing a great job posting information, thanks for that.

    Now it's possible that your panics are caused by these:

    net.telestream.driver.TelestreamAudio 1.1.1

    com.paceap.kext.pacesupport.snowleopard 5.9.1

    But rather than uninstall software right now, lests do the easy thing and unplug the LaCie Quadra disk and test.

  • by julianpensamiento,

    julianpensamiento julianpensamiento Feb 13, 2016 6:01 PM in response to Mike Sombrio
    Level 1 (0 points)
    Feb 13, 2016 6:01 PM in response to Mike Sombrio

    Here's without the LaCie Quadra plugged

     

    EtreCheck version: 2.9.3 (253)

    Report generated 2016-02-13 20:03:44

    Download EtreCheck from http://etrecheck.com

    Runtime 4:05

    Performance: Good

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

     

    Problem: Computer is restarting

     

    Hardware Information:

        iMac (21.5-inch, Late 2013)

        [Technical Specifications] - [User Guide] - [Warranty & Service]

        iMac - model: iMac14,1

        1 2.7 GHz Intel Core i5 CPU: 4-core

        8 GB RAM Upgradeable - [Instructions]

            BANK 0/DIMM0

                4 GB DDR3 1600 MHz ok

            BANK 1/DIMM0

                4 GB DDR3 1600 MHz ok

        Bluetooth: Good - Handoff/Airdrop2 supported

        Wireless:  en1: 802.11 a/b/g/n/ac

     

    Video Information:

        Intel Iris Pro

            iMac 1920 x 1080

     

    System Software:

        OS X El Capitan 10.11.3 (15D21) - Time since boot: about one hour

     

    Disk Information:

        APPLE HDD HTS541010A9E662 disk0 : (1 TB) (Rotational)

            EFI (disk0s1) <not mounted> : 210 MB

            Macintosh HD (disk0s2) / : 999.35 GB (333.61 GB free)

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

    USB Information:

        Apple Inc. BRCM20702 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Inc. FaceTime HD Camera (Built-in)

        SIGMACHIP Usb Mouse

     

    Thunderbolt Information:

        Apple Inc. thunderbolt_bus

     

    Configuration files:

        /etc/hosts - Count: 18

     

    Gatekeeper:

        Mac App Store and identified developers

     

    Kernel Extensions:

            /Applications/DiskWarrior.app

        [not loaded]    com.alsoft.Preview (5 - SDK 10.5) [Support]

     

            /Applications/Toast 11 Titanium/Spin Doctor.app

        [not loaded]    com.hzsystems.terminus.driver (4) [Support]

     

            /Library/Extensions

        [not loaded]    com.Avid.driver.AvidDX (5.9.1 - SDK 10.8) [Support]

        [not loaded]    com.logmein.hamachi (1.0.0 - SDK 10.9) [Support]

        [not loaded]    com.wacom.kext.ftdi (1 - SDK 10.10) [Support]

        [loaded]    net.telestream.driver.TelestreamAudio (1.1.1 - SDK 10.8) [Support]

     

            /System/Library/Extensions

        [not loaded]    com.SafeNet.driver.Sentinel (7.5.2) [Support]

        [not loaded]    com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6) [Support]

        [not loaded]    com.roxio.BluRaySupport (1.1.6) [Support]

        [not loaded]    com.vara.driver.VaraAudio (1.0.1) [Support]

        [not loaded]    com.wacom.kext.wacomtablet (6.3.11 - SDK 10.9) [Support]

     

            /System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns

        [not loaded]    com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4) [Support]

        [not loaded]    com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.-1) [Support]

        [loaded]    com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6) [Support]

        [not loaded]    com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4) [Support]

     

            ~/Library/Services/ToastIt.service/Contents/MacOS

        [not loaded]    com.roxio.TDIXController (2.0) [Support]

     

    System Launch Agents:

        [loaded]    165 Apple tasks

        [running]    71 Apple tasks

     

    System Launch Daemons:

        [loaded]    204 Apple tasks

        [running]    84 Apple tasks

     

    Launch Agents:

        [loaded]    com.adobe.AAM.Updater-1.0.plist [Support]

        [loaded]    com.avid.ApplicationManager.plist [Support]

        [running]    com.avid.ApplicationManagerHelper.plist [Support]

        [running]    com.avid.backgroundservicesmanager.plist [Support]

        [loaded]    com.avid.dmfsupportsvc.plist [Support]

        [loaded]    com.avid.interplay.dmfservice.plist [Support]

        [loaded]    com.avid.interplay.editortranscode.plist [Support]

        [loaded]    com.avid.transcodeserviceworker.plist [Support]

        [loaded]    com.google.keystone.agent.plist [Support]

        [loaded]    com.oracle.java.Java-Updater.plist [Support]

        [running]    com.wacom.wacomtablet.plist [Support]

     

    Launch Daemons:

        [loaded]    PACESupport.plist [Support]

        [loaded]    com.adobe.SwitchBoard.plist [Support]

        [loaded]    com.adobe.fpsaud.plist [Support]

        [running]    com.avid.interplay.editorbroker.plist [Support]

        [running]    com.avid.interplay.editortranscodestatus.plist [Support]

        [loaded]    com.ea.origin.ESHelper.plist [Support]

        [loaded]    com.google.keystone.daemon.plist [Support]

        [loaded]    com.malwarebytes.MBAMHelperTool.plist [Support]

        [loaded]    com.microsoft.office.licensing.helper.plist [Support]

        [loaded]    com.oracle.java.Helper-Tool.plist [Support]

        [running]    com.paceap.eden.licensed.plist [Support]

        [loaded]    com.rogueamoeba.instanton-agent.plist [Support]

        [loaded]    One Apple task

        [running]    One Apple task

     

    User Launch Agents:

        [loaded]    com.adobe.AAM.Updater-1.0.plist [Support]

        [loaded]    com.adobe.ARM.[...].plist [Support]

        [running]    com.spotify.webhelper.plist [Support]

        [loaded]    com.valvesoftware.steamclean.plist [Support]

     

    User Login Items:

        None

     

    Other Apps:

        [running]    com.GoPro.GoPro-Importer

        [running]    com.etresoft.EtreCheck.872352

        [running]    com.google.Chrome.69792

        [running]    com.ideerapp.iDeerBlurayPlayerHelper

        [running]    com.spotify.client.135712

        [running]    com.twitter.twitter-mac.14112

        [running]    com.wacom.TabletDriver.147232

        [running]    com.wacom.WacomTouchDriver.146272

     

    Internet Plug-ins:

        o1dbrowserplugin: Version: 5.41.3.0 - SDK 10.8 [Support]

        Unity Web Player: Version: UnityPlayer version 4.6.0f3 - SDK 10.6 [Support]

        Default Browser: Version: 601 - SDK 10.11

        Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 [Support]

        WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.6 - SDK 10.9 [Support]

        AdobePDFViewerNPAPI: Version: 10.1.16 [Support]

        FlashPlayer-10.6: Version: 20.0.0.306 - SDK 10.6 [Support]

        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]

        QuickTime Plugin: Version: 7.7.3

        Flash Player: Version: 20.0.0.306 - SDK 10.6 [Support]

        googletalkbrowserplugin: Version: 5.41.3.0 - SDK 10.8 [Support]

        SharePointBrowserPlugin: Version: 14.6.0 - SDK 10.6 [Support]

        AdobePDFViewer: Version: 10.1.16 [Support]

        JavaAppletPlugin: Version: Java 8 Update 71 build 15 Check version

     

    Audio Plug-ins:

        DVCPROHDAudio: Version: 1.3.2

     

    3rd Party Preference Panes:

        Flash Player  [Support]

        Flip4Mac WMV  [Support]

        GoPro  [Support]

        Java  [Support]

        Perian  [Support]

        WacomTablet  [Support]

     

    Time Machine:

        Skip System Files: NO

        Mobile backups: OFF

        Auto backup: NO - Auto backup turned off

        Volumes being backed up:

            Macintosh HD: Disk size: 999.35 GB Disk used: 665.73 GB

        Destinations:

            JULIAN PENSAMIENTO [Local]

            Total size: 3.00 TB

            Total number of backups: 17

            Oldest backup: 21/09/15 12:48 p.m.

            Last backup: 13/02/16 4:55 p.m.

            Size of backup disk: Excellent

                Backup size 3.00 TB > (Disk size 999.35 GB X 3)

     

    Top Processes by CPU:

             3%    WindowServer

             3%    Google Chrome Helper(9)

             2%    kernel_task

             1%    fontd

             0%    AvidAppManHelper

     

    Top Processes by Memory:

        1.66 GB    Google Chrome Helper(9)

        748 MB    kernel_task

        705 MB    com.apple.WebKit.WebContent(4)

        352 MB    Spotify Helper(2)

        295 MB    Twitter

     

    Virtual Memory Information:

        431 MB    Free RAM

        7.57 GB    Used RAM (1.85 GB Cached)

        0 B    Swap Used

     

    Diagnostics Information:

        Feb 13, 2016, 06:27:21 PM    Self test - passed

        Feb 12, 2016, 09:58:07 PM    /Library/Logs/DiagnosticReports/Kernel_2016-02-12-215807_[redacted].panic [Details]

        Feb 12, 2016, 08:55:00 PM    /Library/Logs/DiagnosticReports/Kernel_2016-02-12-205500_[redacted].panic [Details]

        Feb 12, 2016, 08:50:47 AM    /Library/Logs/DiagnosticReports/Twitter_2016-02-12-085047_[redacted].hang

            /Applications/Twitter.app/Contents/MacOS/Twitter

        Feb 11, 2016, 09:18:49 AM    /Library/Logs/DiagnosticReports/Kernel_2016-02-11-091849_[redacted].panic [Details]

        Feb 10, 2016, 10:47:52 PM    /Library/Logs/DiagnosticReports/Kernel_2016-02-10-224752_[redacted].panic [Details]

        Feb 10, 2016, 09:44:38 PM    /Library/Logs/DiagnosticReports/Kernel_2016-02-10-214438_[redacted].panic [Details]

        Feb 10, 2016, 07:15:39 PM    /Library/Logs/DiagnosticReports/Kernel_2016-02-10-191539_[redacted].panic [Details]

        Feb 10, 2016, 10:07:56 AM    /Library/Logs/DiagnosticReports/Kernel_2016-02-10-100756_[redacted].panic [Details]

        Feb 9, 2016, 11:29:55 PM    /Library/Logs/DiagnosticReports/Kernel_2016-02-09-232955_[redacted].panic [Details]

        Feb 9, 2016, 07:31:48 AM    /Library/Logs/DiagnosticReports/Kernel_2016-02-09-073148_[redacted].panic [Details]

        Feb 9, 2016, 03:10:50 AM    /Library/Logs/DiagnosticReports/Kernel_2016-02-09-031050_[redacted].panic [Details]

        Feb 6, 2016, 08:29:30 AM    /Library/Logs/DiagnosticReports/Kernel_2016-02-06-082930_[redacted].panic [Details]

        Feb 5, 2016, 04:39:06 PM    /Library/Logs/DiagnosticReports/Kernel_2016-02-05-163906_[redacted].panic [Details]

        Jan 31, 2016, 06:10:18 PM    /Library/Logs/DiagnosticReports/Kernel_2016-01-31-181018_[redacted].panic [Details]

        Jan 31, 2016, 05:05:07 PM    /Library/Logs/DiagnosticReports/Kernel_2016-01-31-170507_[redacted].panic [Details]

        Jan 29, 2016, 03:01:25 PM    /Library/Logs/DiagnosticReports/Kernel_2016-01-29-150125_[redacted].panic [Details]

        Jan 29, 2016, 12:52:50 PM    /Library/Logs/DiagnosticReports/Kernel_2016-01-29-125250_[redacted].panic [Details]

  • by Mike Sombrio,

    Mike Sombrio Mike Sombrio Feb 13, 2016 6:07 PM in response to julianpensamiento
    Level 6 (17,234 points)
    Apple Watch
    Feb 13, 2016 6:07 PM in response to julianpensamiento

    Are you still having kernel panics without the LaCie?

  • by julianpensamiento,

    julianpensamiento julianpensamiento Feb 13, 2016 6:18 PM in response to Mike Sombrio
    Level 1 (0 points)
    Feb 13, 2016 6:18 PM in response to Mike Sombrio

    Yes, I had them. Even the most of them have been without the LaCie plugged in.

     

    Now that you mention it too, I have an issue with the audio plugin of telestream, ScreenFlow software, which won't capture any audio.

  • by Mike Sombrio,Solvedanswer

    Mike Sombrio Mike Sombrio Feb 14, 2016 7:39 AM in response to julianpensamiento
    Level 6 (17,234 points)
    Apple Watch
    Feb 14, 2016 7:39 AM in response to julianpensamiento

    If after disconnecting the Lacie drive you still have kernel panics remove, per the developers instructions, the two pieces of software I noted above and test again. Leave the Lacie disk disconnected.

  • by julianpensamiento,

    julianpensamiento julianpensamiento Feb 13, 2016 8:48 PM in response to Mike Sombrio
    Level 1 (0 points)
    Feb 13, 2016 8:48 PM in response to Mike Sombrio

    Ok, already did remove those pieces of software. I restarted and ran the test. This is the result:

     

    EtreCheck version: 2.9.3 (253)

    Report generated 2016-02-13 22:49:19

    Download EtreCheck from http://etrecheck.com

    Runtime 4:41

    Performance: Good

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

     

    Problem: Computer is restarting

     

    Hardware Information:

        iMac (21.5-inch, Late 2013)

        [Technical Specifications] - [User Guide] - [Warranty & Service]

        iMac - model: iMac14,1

        1 2.7 GHz Intel Core i5 CPU: 4-core

        8 GB RAM Upgradeable - [Instructions]

            BANK 0/DIMM0

                4 GB DDR3 1600 MHz ok

            BANK 1/DIMM0

                4 GB DDR3 1600 MHz ok

        Bluetooth: Good - Handoff/Airdrop2 supported

        Wireless:  en1: 802.11 a/b/g/n/ac

     

    Video Information:

        Intel Iris Pro

            iMac 1920 x 1080

     

    System Software:

        OS X El Capitan 10.11.3 (15D21) - Time since boot: less than an hour

     

    Disk Information:

        APPLE HDD HTS541010A9E662 disk0 : (1 TB) (Rotational)

            EFI (disk0s1) <not mounted> : 210 MB

            Macintosh HD (disk0s2) / : 999.35 GB (336.09 GB free)

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

    USB Information:

        Apple Inc. BRCM20702 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Inc. FaceTime HD Camera (Built-in)

        SIGMACHIP Usb Mouse

     

    Thunderbolt Information:

        Apple Inc. thunderbolt_bus

     

    Configuration files:

        /etc/hosts - Count: 18

     

    Gatekeeper:

        Mac App Store and identified developers

     

    Kernel Extensions:

            /Applications/DiskWarrior.app

        [not loaded]    com.alsoft.Preview (5 - SDK 10.5) [Support]

     

            /Applications/Toast 11 Titanium/Spin Doctor.app

        [not loaded]    com.hzsystems.terminus.driver (4) [Support]

     

            /Library/Extensions

        [not loaded]    com.Avid.driver.AvidDX (5.9.1 - SDK 10.8) [Support]

        [not loaded]    com.logmein.hamachi (1.0.0 - SDK 10.9) [Support]

        [not loaded]    com.wacom.kext.ftdi (1 - SDK 10.10) [Support]

     

            /System/Library/Extensions

        [not loaded]    com.SafeNet.driver.Sentinel (7.5.2) [Support]

        [not loaded]    com.roxio.BluRaySupport (1.1.6) [Support]

        [not loaded]    com.vara.driver.VaraAudio (1.0.1) [Support]

        [not loaded]    com.wacom.kext.wacomtablet (6.3.11 - SDK 10.9) [Support]

     

            ~/Library/Services/ToastIt.service/Contents/MacOS

        [not loaded]    com.roxio.TDIXController (2.0) [Support]

     

    System Launch Agents:

        [loaded]    167 Apple tasks

        [running]    69 Apple tasks

     

    System Launch Daemons:

        [loaded]    202 Apple tasks

        [running]    86 Apple tasks

     

    Launch Agents:

        [loaded]    com.adobe.AAM.Updater-1.0.plist [Support]

        [running]    com.avid.ApplicationManager.plist [Support]

        [running]    com.avid.ApplicationManagerHelper.plist [Support]

        [running]    com.avid.backgroundservicesmanager.plist [Support]

        [loaded]    com.avid.dmfsupportsvc.plist [Support]

        [loaded]    com.avid.interplay.dmfservice.plist [Support]

        [loaded]    com.avid.interplay.editortranscode.plist [Support]

        [loaded]    com.avid.transcodeserviceworker.plist [Support]

        [loaded]    com.google.keystone.agent.plist [Support]

        [loaded]    com.oracle.java.Java-Updater.plist [Support]

        [running]    com.wacom.wacomtablet.plist [Support]

     

    Launch Daemons:

        [failed]    PACESupport.plist [Support]

        [loaded]    com.adobe.SwitchBoard.plist [Support]

        [loaded]    com.adobe.fpsaud.plist [Support]

        [running]    com.avid.interplay.editorbroker.plist [Support]

        [running]    com.avid.interplay.editortranscodestatus.plist [Support]

        [loaded]    com.ea.origin.ESHelper.plist [Support]

        [loaded]    com.google.keystone.daemon.plist [Support]

        [loaded]    com.malwarebytes.MBAMHelperTool.plist [Support]

        [loaded]    com.microsoft.office.licensing.helper.plist [Support]

        [loaded]    com.oracle.java.Helper-Tool.plist [Support]

        [running]    com.paceap.eden.licensed.plist [Support]

        [loaded]    com.rogueamoeba.instanton-agent.plist [Support]

        [loaded]    One Apple task

        [running]    One Apple task

     

    User Launch Agents:

        [loaded]    com.adobe.AAM.Updater-1.0.plist [Support]

        [loaded]    com.adobe.ARM.[...].plist [Support]

        [running]    com.spotify.webhelper.plist [Support]

        [loaded]    com.valvesoftware.steamclean.plist [Support]

     

    User Login Items:

        None

     

    Other Apps:

        [running]    com.GoPro.GoPro-Importer

        [running]    com.etresoft.EtreCheck.872352

        [running]    com.google.Chrome.69792

        [running]    com.ideerapp.iDeerBlurayPlayerHelper

        [running]    com.wacom.TabletDriver.147232

        [running]    com.wacom.WacomTouchDriver.146272

     

    Internet Plug-ins:

        o1dbrowserplugin: Version: 5.41.3.0 - SDK 10.8 [Support]

        Unity Web Player: Version: UnityPlayer version 4.6.0f3 - SDK 10.6 [Support]

        Default Browser: Version: 601 - SDK 10.11

        Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 [Support]

        WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.6 - SDK 10.9 [Support]

        AdobePDFViewerNPAPI: Version: 10.1.16 [Support]

        FlashPlayer-10.6: Version: 20.0.0.306 - SDK 10.6 [Support]

        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]

        QuickTime Plugin: Version: 7.7.3

        Flash Player: Version: 20.0.0.306 - SDK 10.6 [Support]

        googletalkbrowserplugin: Version: 5.41.3.0 - SDK 10.8 [Support]

        SharePointBrowserPlugin: Version: 14.6.0 - SDK 10.6 [Support]

        AdobePDFViewer: Version: 10.1.16 [Support]

        JavaAppletPlugin: Version: Java 8 Update 71 build 15 Check version

     

    Audio Plug-ins:

        DVCPROHDAudio: Version: 1.3.2

     

    3rd Party Preference Panes:

        Flash Player  [Support]

        Flip4Mac WMV  [Support]

        GoPro  [Support]

        Java  [Support]

        Perian  [Support]

        WacomTablet  [Support]

     

    Time Machine:

        Skip System Files: NO

        Mobile backups: OFF

        Auto backup: NO - Auto backup turned off

        Volumes being backed up:

            Macintosh HD: Disk size: 999.35 GB Disk used: 663.25 GB

        Destinations:

            JULIAN PENSAMIENTO [Local]

            Total size: 3.00 TB

            Total number of backups: 17

            Oldest backup: 21/09/15 12:48 p.m.

            Last backup: 13/02/16 4:55 p.m.

            Size of backup disk: Excellent

                Backup size 3.00 TB > (Disk size 999.35 GB X 3)

     

    Top Processes by CPU:

             2%    WindowServer

             2%    AvidAppManHelper(3)

             1%    kernel_task

             1%    Google Chrome Helper(6)

             1%    mdworker(2)

     

    Top Processes by Memory:

        893 MB    Google Chrome Helper(6)

        702 MB    kernel_task

        541 MB    AvidAppManHelper(3)

        311 MB    ocspd

        262 MB    java(3)

     

    Virtual Memory Information:

        2.11 GB    Free RAM

        5.88 GB    Used RAM (2.27 GB Cached)

        0 B    Swap Used

     

    Diagnostics Information:

        Feb 13, 2016, 10:32:26 PM    Self test - passed

        Feb 13, 2016, 10:27:40 PM    /Library/Logs/DiagnosticReports/Twitter_2016-02-13-222740_[redacted].hang

            /Applications/Twitter.app/Contents/MacOS/Twitter

        Feb 12, 2016, 09:58:07 PM    /Library/Logs/DiagnosticReports/Kernel_2016-02-12-215807_[redacted].panic [Details]

        Feb 12, 2016, 08:55:00 PM    /Library/Logs/DiagnosticReports/Kernel_2016-02-12-205500_[redacted].panic [Details]

        Feb 12, 2016, 08:50:47 AM    /Library/Logs/DiagnosticReports/Twitter_2016-02-12-085047_[redacted].hang

        Feb 11, 2016, 09:18:49 AM    /Library/Logs/DiagnosticReports/Kernel_2016-02-11-091849_[redacted].panic [Details]

        Feb 10, 2016, 10:47:52 PM    /Library/Logs/DiagnosticReports/Kernel_2016-02-10-224752_[redacted].panic [Details]

        Feb 10, 2016, 09:44:38 PM    /Library/Logs/DiagnosticReports/Kernel_2016-02-10-214438_[redacted].panic [Details]

        Feb 10, 2016, 07:15:39 PM    /Library/Logs/DiagnosticReports/Kernel_2016-02-10-191539_[redacted].panic [Details]

        Feb 10, 2016, 10:07:56 AM    /Library/Logs/DiagnosticReports/Kernel_2016-02-10-100756_[redacted].panic [Details]

        Feb 9, 2016, 11:29:55 PM    /Library/Logs/DiagnosticReports/Kernel_2016-02-09-232955_[redacted].panic [Details]

        Feb 9, 2016, 07:31:48 AM    /Library/Logs/DiagnosticReports/Kernel_2016-02-09-073148_[redacted].panic [Details]

        Feb 9, 2016, 03:10:50 AM    /Library/Logs/DiagnosticReports/Kernel_2016-02-09-031050_[redacted].panic [Details]

        Feb 6, 2016, 08:29:30 AM    /Library/Logs/DiagnosticReports/Kernel_2016-02-06-082930_[redacted].panic [Details]

        Feb 5, 2016, 04:39:06 PM    /Library/Logs/DiagnosticReports/Kernel_2016-02-05-163906_[redacted].panic [Details]

        Jan 31, 2016, 06:10:18 PM    /Library/Logs/DiagnosticReports/Kernel_2016-01-31-181018_[redacted].panic [Details]

        Jan 31, 2016, 05:05:07 PM    /Library/Logs/DiagnosticReports/Kernel_2016-01-31-170507_[redacted].panic [Details]

        Jan 29, 2016, 03:01:25 PM    /Library/Logs/DiagnosticReports/Kernel_2016-01-29-150125_[redacted].panic [Details]

        Jan 29, 2016, 12:52:50 PM    /Library/Logs/DiagnosticReports/Kernel_2016-01-29-125250_[redacted].panic [Details]

  • by Mike Sombrio,

    Mike Sombrio Mike Sombrio Feb 13, 2016 8:53 PM in response to julianpensamiento
    Level 6 (17,234 points)
    Apple Watch
    Feb 13, 2016 8:53 PM in response to julianpensamiento

    If you have another kernel panic please post the panic log.

  • by julianpensamiento,

    julianpensamiento julianpensamiento Feb 13, 2016 9:04 PM in response to Mike Sombrio
    Level 1 (0 points)
    Feb 13, 2016 9:04 PM in response to Mike Sombrio

    Perfect.

    I'll be working on the machine for a while and if another kernel panic occurs, I'll post it.

     

    Thank you for the support!

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