iMac restarts over and over. Help! OSX 10.11.3

Question

Just one week ago, I updated my iMac 21" to OSX 10.11.3 via App Store. For the first days it was working fine, but now it suddenly crashes and restarts by itself, sometimes showing the kernel panic screen, some others restarts and after a few minutes, even about a hour, restarts again.I have even reinstalled the 10.11.3 Combo Update and even Delta Update downloading them from Apple Support page, thinking it will arrange the problem, but no, the computer keeps restarting over and over.After the update, I haven&#x27;t installed any new software, but I don&#x27;t know if it is a conflict of the Update with my machine or it has conflicts with any installed software.Already ran Disk Utility to see if it could fix any problem, but it does not indicate any issue and shows everything is fine, but that&#x27;s not the true.Can someone help me?I can&#x27;t work like this expecting that in any minute will restart. Obviously, I save my work progress every time. Julian.iMac 21" late 2014, 10.11.3.Thanks!!

Jay-Ray · Answer

I would first backup all of your data via Time Machine, then erase the hard drive and completely reinstall OS X.  How to reinstall OS X on your Mac - Apple Support  Set it up as new, make sure all updates are installed, and test to see if everything is working well for a good day.  if all seems well, use Migration Assistant to restore from the Time Machine backup. Move your content to a new Mac - Apple Support  Good luck!

Luis Sequeira1 · Answer

Before you proceed with Jay-Ray&#x27;s advice of a complete reinstall, you may want to do a few tests.1) Restart in Safe Mode, then start again normally2) Run Apple Diagnostics to test for possible hardware problems:  OS X El Capitan: Use Apple Diagnostics or Apple Hardware TestI am particularly suspicious of RAM problems.3) Run Etrecheck and post its report here.

SeaPapp · Answer

Post a recent panic log Mac OS X: How to log a kernel panic - Apple Support including the hardware profile at the end.

julianpensamiento · Answer

Thank you!In the end, it sounds like a good choice. If nothing else works quickly, I&#x27;ll make a total restore.

julianpensamiento · Answer

Mike, this is the last crash report I hadAnonymous UUID:       13382DEE-AE20-379A-04B4-A2EAB0488A9EFri Feb 12 21:57:56 2016*** Panic Report ***Panic(CPU 0): Unresponsive processor (this CPU did not acknowledge interrupts) TLB state:0x0RAX: 0xffffff8028c311f8, RBX: 0xffffff8027f031f8, RCX: 0xffffff80339fc438, RDX: 0x0000036be54e3a37RSP: 0xffffff80f610dd60, RBP: 0xffffff80f610ddb0, RSI: 0x0000000000000000, RDI: 0xffffff802bb66b18R8:  0x0000000000000000, R9:  0xffffff802bb66b18, R10: 0xffffff8014ce0b78, R11: 0x0000036bce9ec5fdR12: 0xffffff80f610e068, R13: 0xffffff802bb66b18, R14: 0xffffff8028c311f8, R15: 0xffffff802bb66b18RFL: 0x0000000000000093, RIP: 0xffffff8014517bf0, CS:  0x0000000000000008, SS:  0x0000000000000010Backtrace (CPU 0), Frame : Return Address0xffffff80f610dc10 : 0xffffff80145d18cf 0xffffff80f610dc60 : 0xffffff80145f055f 0xffffff80f610ddb0 : 0xffffff8014517663 0xffffff80f610de20 : 0xffffff8014518c9a 0xffffff80f610de50 : 0xffffff8014516730 0xffffff80f610df20 : 0xffffff80145c344b 0xffffff80f610df60 : 0xffffff80145da20b 0xffffff80f610df80 : 0xffffff80145d18cf 0xffffff80f610dfd0 : 0xffffff80145f03f9 0xffffff912fbb3f40 : 0xffffff80144f6cfd 0xffffff912fbb3f90 : 0xffffff80144f71f0 0xffffff912fbb3fb0 : 0xffffff80145ccf77 BSD process name corresponding to current thread: kernel_taskMac OS version:15D21Kernel version:Darwin Kernel Version 15.3.0: Thu Dec 10 18:40:58 PST 2015; root:xnu-3248.30.4~1/RELEASE_X86_64Kernel UUID: DECC9F02-27D7-31F0-9599-A9EF2873902CKernel slide:     0x0000000014200000Kernel text base: 0xffffff8014400000__HIB  text base: 0xffffff8014300000System model name: iMac14,1 (Mac-031B6874CF7F642A)System uptime in nanoseconds: 3762063415646last loaded kext at 339953729502: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f96f4a000, size 69632)last unloaded kext at 477010945874: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f96f4a000, size 61440)loaded kexts:net.telestream.driver.TelestreamAudio 1.1.1com.paceap.kext.pacesupport.snowleopard 5.9.1com.apple.driver.X86PlatformShim 1.0.0com.apple.driver.AGPM 110.20.22com.apple.driver.ApplePlatformEnabler 2.6.0d0com.apple.driver.AudioAUUC 1.70com.apple.filesystems.autofs 3.0com.apple.iokit.IOBluetoothSerialManager 4.4.3f4com.apple.driver.AppleMikeyHIDDriver 124com.apple.driver.AppleOSXWatchdog 1com.apple.driver.AppleUpstreamUserClient 3.6.1com.apple.driver.AppleMikeyDriver 272.51.3com.apple.driver.AppleHDA 272.51.3com.apple.driver.AppleIntelHD5000Graphics 10.1.2com.apple.driver.pmtelemetry 1com.apple.iokit.IOUserEthernet 1.0.1com.apple.Dont_Steal_Mac_OS_X 7.0.0com.apple.driver.AppleThunderboltIP 3.0.8com.apple.driver.AppleSMCLMU 208com.apple.driver.AppleIntelFramebufferAzul 10.1.2com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.3f4com.apple.driver.AppleHV 1com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0com.apple.driver.AppleLPC 3.1com.apple.driver.AppleMCCSControl 1.2.13com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0com.apple.BootCache 38com.apple.iokit.IOAHCIBlockStorage 2.8.5com.apple.driver.AppleSDXC 1.7.0com.apple.driver.AirPort.Brcm4360 1020.17.1a1com.apple.iokit.AppleBCM5701Ethernet 10.1.12com.apple.driver.AppleAHCIPort 3.1.8com.apple.driver.AppleHPET 1.8com.apple.driver.AppleACPIButtons 4.0com.apple.driver.AppleRTC 2.0com.apple.driver.AppleSMBIOS 2.1com.apple.driver.AppleACPIEC 4.0com.apple.driver.AppleAPIC 1.7com.apple.nke.applicationfirewall 163com.apple.security.quarantine 3com.apple.security.TMSafetyNet 8com.apple.driver.AppleBluetoothHIDKeyboard 181com.apple.driver.IOBluetoothHIDDriver 4.4.3f4com.apple.driver.AppleHIDKeyboard 181com.apple.kext.triggers 1.0com.apple.iokit.IOSerialFamily 11com.apple.driver.DspFuncLib 272.51.3com.apple.kext.OSvKernDSPLib 525com.apple.iokit.IOSurface 108.0.1com.apple.AppleGraphicsDeviceControl 3.12.6com.apple.iokit.IOAcceleratorFamily2 205.1com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.3f4com.apple.iokit.IOBluetoothFamily 4.4.3f4com.apple.driver.CoreCaptureResponder 1com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0com.apple.driver.AppleHDAController 272.51.3com.apple.iokit.IOHDAFamily 272.51.3com.apple.iokit.IOAudioFamily 204.3com.apple.vecLib.kext 1.2.0com.apple.driver.AppleThunderboltEDMSink 4.1.1com.apple.driver.AppleSMBusPCI 1.0.14d1com.apple.driver.X86PlatformPlugin 1.0.0com.apple.driver.IOPlatformPluginFamily 6.0.0d7com.apple.iokit.IONDRVSupport 2.4.1com.apple.driver.AppleSMC 3.1.9com.apple.driver.AppleSMBusController 1.0.14d1com.apple.iokit.IOGraphicsFamily 2.4.1com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1com.apple.driver.usb.AppleUSBHub 1.0.1com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1com.apple.driver.AppleThunderboltDPInAdapter 4.1.3com.apple.driver.AppleThunderboltDPOutAdapter 4.1.3com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2com.apple.driver.AppleThunderboltNHI 4.0.4com.apple.iokit.IOThunderboltFamily 5.1.0com.apple.iokit.IO80211Family 1110.26com.apple.driver.corecapture 1.0.4com.apple.iokit.IOEthernetAVBController 1.0.3b3com.apple.driver.mDNSOffloadUserClient 1.0.1b8com.apple.iokit.IONetworkingFamily 3.2com.apple.iokit.IOAHCIFamily 2.8.1com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1com.apple.driver.usb.AppleUSBXHCI 1.0.1com.apple.iokit.IOUSBFamily 900.4.1com.apple.iokit.IOUSBHostFamily 1.0.1com.apple.driver.AppleUSBHostMergeProperties 1.0.1com.apple.driver.AppleEFINVRAM 2.0com.apple.driver.AppleEFIRuntime 2.0com.apple.iokit.IOHIDFamily 2.0.0com.apple.iokit.IOSMBusFamily 1.1com.apple.security.sandbox 300.0com.apple.kext.AppleMatch 1.0.0d1com.apple.driver.AppleKeyStore 2com.apple.driver.AppleMobileFileIntegrity 1.0.5com.apple.driver.AppleCredentialManager 1.0com.apple.driver.DiskImages 417.2com.apple.iokit.IOStorageFamily 2.1com.apple.iokit.IOReportFamily 31com.apple.driver.AppleFDEKeyStore 28.30com.apple.driver.AppleACPIPlatform 4.0com.apple.iokit.IOPCIFamily 2.9com.apple.iokit.IOACPIFamily 1.4com.apple.kec.pthread 1com.apple.kec.corecrypto 1.0com.apple.kec.Libm 1panic(cpu 1 caller 0xffffff80145b11fa): "TLB invalidation IPI timeout: " "CPU(s) failed to respond to interrupts, unresponsive CPU bitmap: 0x1, NMIPI acks: orig: 0x0, now: 0x1"@/Library/Caches/com.apple.xbs/Sources/xnu/xnu-3248.30.4/osfmk/x86_64/pmap. c:2594Backtrace (CPU 1), Frame : Return Address0xffffff912d09b720 : 0xffffff80144df792 0xffffff912d09b7a0 : 0xffffff80145b11fa 0xffffff912d09b840 : 0xffffff80145b805b 0xffffff912d09b930 : 0xffffff80145b8d86 0xffffff912d09b9a0 : 0xffffff8014564da5 0xffffff912d09bab0 : 0xffffff801455a34c 0xffffff912d09bae0 : 0xffffff8014555813 0xffffff912d09bb10 : 0xffffff8014a58ec0 0xffffff912d09bb30 : 0xffffff7f957f5f75 0xffffff912d09bb80 : 0xffffff7f957f4da9 0xffffff912d09bbe0 : 0xffffff8014ae1777 0xffffff912d09bd20 : 0xffffff801459be20 0xffffff912d09be30 : 0xffffff80144e3ef3 0xffffff912d09be60 : 0xffffff80144c78a8 0xffffff912d09bea0 : 0xffffff80144d72e5 0xffffff912d09bf10 : 0xffffff80145bcd2a 0xffffff912d09bfb0 : 0xffffff80145f0a56       Kernel Extensions in backtrace:         com.apple.iokit.IOSurface(108.0.1)[5D984125-CEC9-39B6-BA6E-6C6C6004552C]@0xffff ff7f957ee000-&gt;0xffffff7f95800fffBSD process name corresponding to current thread: WindowServerSystem Profile:AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (7.21.94.136.1a1)Bluetooth: Version 4.4.3f4 16616, 3 services, 27 devices, 1 incoming serial portsThunderbolt Bus: iMac, Apple Inc., 23.10Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020USB Device: USB 3.0 BusUSB Device: BRCM20702 HubUSB Device: Bluetooth USB Host ControllerUSB Device: FaceTime HD Camera (Built-in)USB Device: USB 2.0 HubUSB Device: Usb MouseSerial ATA Device: APPLE HDD HTS541010A9E662, 1 TBModel: iMac14,1, BootROM IM141.0118.B12, 4 processors, Intel Core i5, 2.7 GHz, 8 GB, SMC 2.14f24Network Service: Wi-Fi, AirPort, en1Graphics: Intel Iris Pro, Intel Iris Pro, Built-In--Might be something there to find the problem.Thanks for the answer!

julianpensamiento · Answer

Hi, Luis.I did Diagnostics and nothing strange appeared, just gave me a code number for the report (ADP000).And here&#x27;s the EtreCheck report:EtreCheck version: 2.9.3 (253)Report generated 2016-02-13 13:00:43Download EtreCheck from http://etrecheck.comRuntime 3:14Performance: GoodClick the [Support] links for help with non-Apple products.Click the [Details] links for more information about that line.Problem: Computer is restartingDescription:Since updated to OSX 10.11.3, from time to time, computer restarts by itself and goes into kernel panic.And can’t fix it 😟Hardware Information: ⓘ    iMac (21.5-inch, Late 2013)     [Technical Specifications] - [User Guide] - [Warranty &amp; Service]    iMac - model: iMac14,1    1 2.7 GHz Intel Core i5 CPU: 4-core    8 GB RAM Upgradeable - [Instructions]        BANK 0/DIMM0            4 GB DDR3 1600 MHz ok        BANK 1/DIMM0            4 GB DDR3 1600 MHz ok    Bluetooth: Good - Handoff/Airdrop2 supported    Wireless:  en1: 802.11 a/b/g/n/acVideo Information: ⓘ    Intel Iris Pro        iMac 1920 x 1080System Software: ⓘ    OS X El Capitan 10.11.3 (15D21) - Time since boot: less than an hourDisk Information: ⓘ    APPLE HDD HTS541010A9E662 disk0 : (1 TB) (Rotational)        EFI (disk0s1) &lt;not mounted&gt; : 210 MB         Macintosh HD (disk0s2) / : 999.35 GB (335.83 GB free)        Recovery HD (disk0s3) &lt;not mounted&gt;  [Recovery]: 650 MB USB Information: ⓘ    LaCie d2 Quadra USB 3.0 3 TB        EFI (disk1s1) &lt;not mounted&gt; : 210 MB         JULIAN PENSAMIENTO (disk1s2) /Volumes/JULIAN PENSAMIENTO : 3.00 TB (301.16 GB free)    Apple Inc. BRCM20702 Hub         Apple Inc. Bluetooth USB Host Controller     Apple Inc. FaceTime HD Camera (Built-in)     SIGMACHIP Usb Mouse Thunderbolt Information: ⓘ    Apple Inc. thunderbolt_busConfiguration files: ⓘ    /etc/hosts - Count: 18Gatekeeper: ⓘ    Mac App Store and identified developersKernel Extensions: ⓘ        /Applications/DiskWarrior.app    [not loaded]    com.alsoft.Preview (5 - SDK 10.5) [Support]        /Applications/Toast 11 Titanium/Spin Doctor.app    [not loaded]    com.hzsystems.terminus.driver (4) [Support]        /Library/Extensions    [not loaded]    com.Avid.driver.AvidDX (5.9.1 - SDK 10.8) [Support]    [not loaded]    com.logmein.hamachi (1.0.0 - SDK 10.9) [Support]    [not loaded]    com.wacom.kext.ftdi (1 - SDK 10.10) [Support]    [loaded]    net.telestream.driver.TelestreamAudio (1.1.1 - SDK 10.8) [Support]        /System/Library/Extensions    [not loaded]    com.SafeNet.driver.Sentinel (7.5.2) [Support]    [not loaded]    com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6) [Support]    [not loaded]    com.roxio.BluRaySupport (1.1.6) [Support]    [not loaded]    com.vara.driver.VaraAudio (1.0.1) [Support]    [not loaded]    com.wacom.kext.wacomtablet (6.3.11 - SDK 10.9) [Support]        /System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns    [not loaded]    com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4) [Support]    [not loaded]    com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.-1) [Support]    [loaded]    com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6) [Support]    [not loaded]    com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4) [Support]        ~/Library/Services/ToastIt.service/Contents/MacOS    [not loaded]    com.roxio.TDIXController (2.0) [Support]System Launch Agents: ⓘ    [loaded]    162 Apple tasks    [running]    74 Apple tasksSystem Launch Daemons: ⓘ    [loaded]    203 Apple tasks    [running]    85 Apple tasksLaunch Agents: ⓘ    [loaded]    com.adobe.AAM.Updater-1.0.plist [Support]    [loaded]    com.avid.ApplicationManager.plist [Support]    [running]    com.avid.ApplicationManagerHelper.plist [Support]    [loaded]    com.avid.backgroundservicesmanager.plist [Support]    [loaded]    com.avid.dmfsupportsvc.plist [Support]    [loaded]    com.avid.interplay.dmfservice.plist [Support]    [loaded]    com.avid.interplay.editortranscode.plist [Support]    [loaded]    com.avid.transcodeserviceworker.plist [Support]    [loaded]    com.google.keystone.agent.plist [Support]    [loaded]    com.oracle.java.Java-Updater.plist [Support]    [running]    com.wacom.wacomtablet.plist [Support]Launch Daemons: ⓘ    [loaded]    PACESupport.plist [Support]    [loaded]    com.adobe.SwitchBoard.plist [Support]    [loaded]    com.adobe.fpsaud.plist [Support]    [running]    com.avid.interplay.editorbroker.plist [Support]    [running]    com.avid.interplay.editortranscodestatus.plist [Support]    [loaded]    com.ea.origin.ESHelper.plist [Support]    [loaded]    com.google.keystone.daemon.plist [Support]    [loaded]    com.malwarebytes.MBAMHelperTool.plist [Support]    [loaded]    com.microsoft.office.licensing.helper.plist [Support]    [loaded]    com.oracle.java.Helper-Tool.plist [Support]    [running]    com.paceap.eden.licensed.plist [Support]    [loaded]    com.rogueamoeba.instanton-agent.plist [Support]    [loaded]    One Apple task    [running]    One Apple taskUser Launch Agents: ⓘ    [loaded]    com.adobe.AAM.Updater-1.0.plist [Support]    [loaded]    com.adobe.ARM.[...].plist [Support]    [running]    com.spotify.webhelper.plist [Support]    [loaded]    com.valvesoftware.steamclean.plist [Support]User Login Items: ⓘ    NoneOther Apps: ⓘ    [running]    com.GoPro.GoPro-Importer    [running]    com.apple.xpc.launchd.oneshot.0x10000004.EtreCheck    [running]    com.google.Chrome.69792    [loaded]    com.ideerapp.iDeerBlurayPlayerHelper    [running]    com.wacom.TabletDriver.147232    [running]    com.wacom.WacomTouchDriver.146272Internet Plug-ins: ⓘ    o1dbrowserplugin: Version: 5.41.3.0 - SDK 10.8 [Support]    Unity Web Player: Version: UnityPlayer version 4.6.0f3 - SDK 10.6 [Support]    Default Browser: Version: 601 - SDK 10.11    Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 [Support]    WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.6 - SDK 10.9 [Support]    AdobePDFViewerNPAPI: Version: 10.1.16 [Support]    FlashPlayer-10.6: Version: 20.0.0.306 - SDK 10.6 [Support]    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]    QuickTime Plugin: Version: 7.7.3    Flash Player: Version: 20.0.0.306 - SDK 10.6 [Support]    googletalkbrowserplugin: Version: 5.41.3.0 - SDK 10.8 [Support]    SharePointBrowserPlugin: Version: 14.6.0 - SDK 10.6 [Support]    AdobePDFViewer: Version: 10.1.16 [Support]    JavaAppletPlugin: Version: Java 8 Update 71 build 15 Check versionAudio Plug-ins: ⓘ    DVCPROHDAudio: Version: 1.3.23rd Party Preference Panes: ⓘ    Flash Player  [Support]    Flip4Mac WMV  [Support]    GoPro  [Support]    Java  [Support]    Perian  [Support]    WacomTablet  [Support]Time Machine: ⓘ    Skip System Files: NO    Mobile backups: OFF    Auto backup: NO - Auto backup turned off    Volumes being backed up:        Macintosh HD: Disk size: 999.35 GB Disk used: 663.51 GB    Destinations:        JULIAN PENSAMIENTO [Local]         Total size: 3.00 TB         Total number of backups: 21         Oldest backup: 21/09/15 12:48 p.m.         Last backup: 31/01/16 12:18 p.m.         Size of backup disk: Excellent            Backup size 3.00 TB &gt; (Disk size 999.35 GB X 3)Top Processes by CPU: ⓘ         2%    Google Chrome Helper(6)         2%    WindowServer         1%    Google Chrome         1%    kernel_task         1%    AvidAppManHelperTop Processes by Memory: ⓘ    727 MB    kernel_task    606 MB    Google Chrome Helper(6)    467 MB    com.apple.WebKit.WebContent(3)    262 MB    java(3)    229 MB    mdworker(11)Virtual Memory Information: ⓘ    1.92 GB    Free RAM     6.08 GB    Used RAM (2.64 GB Cached)    0 B    Swap Used Diagnostics Information: ⓘ    Feb 13, 2016, 12:41:46 PM    Self test - passed    Feb 12, 2016, 09:58:07 PM    /Library/Logs/DiagnosticReports/Kernel_2016-02-12-215807_[redacted].panic [Details]    Feb 12, 2016, 08:55:00 PM    /Library/Logs/DiagnosticReports/Kernel_2016-02-12-205500_[redacted].panic [Details]    Feb 12, 2016, 08:50:47 AM    /Library/Logs/DiagnosticReports/Twitter_2016-02-12-085047_[redacted].hang        /Applications/Twitter.app/Contents/MacOS/Twitter    Feb 11, 2016, 09:18:49 AM    /Library/Logs/DiagnosticReports/Kernel_2016-02-11-091849_[redacted].panic [Details]    Feb 10, 2016, 10:47:52 PM    /Library/Logs/DiagnosticReports/Kernel_2016-02-10-224752_[redacted].panic [Details]    Feb 10, 2016, 09:44:38 PM    /Library/Logs/DiagnosticReports/Kernel_2016-02-10-214438_[redacted].panic [Details]    Feb 10, 2016, 07:15:39 PM    /Library/Logs/DiagnosticReports/Kernel_2016-02-10-191539_[redacted].panic [Details]    Feb 10, 2016, 10:07:56 AM    /Library/Logs/DiagnosticReports/Kernel_2016-02-10-100756_[redacted].panic [Details]    Feb 9, 2016, 11:29:55 PM    /Library/Logs/DiagnosticReports/Kernel_2016-02-09-232955_[redacted].panic [Details]    Feb 9, 2016, 07:31:48 AM    /Library/Logs/DiagnosticReports/Kernel_2016-02-09-073148_[redacted].panic [Details]    Feb 9, 2016, 03:10:50 AM    /Library/Logs/DiagnosticReports/Kernel_2016-02-09-031050_[redacted].panic [Details]    Feb 6, 2016, 08:29:30 AM    /Library/Logs/DiagnosticReports/Kernel_2016-02-06-082930_[redacted].panic [Details]    Feb 5, 2016, 04:39:06 PM    /Library/Logs/DiagnosticReports/Kernel_2016-02-05-163906_[redacted].panic [Details]    Jan 31, 2016, 06:10:18 PM    /Library/Logs/DiagnosticReports/Kernel_2016-01-31-181018_[redacted].panic [Details]    Jan 31, 2016, 05:05:07 PM    /Library/Logs/DiagnosticReports/Kernel_2016-01-31-170507_[redacted].panic [Details]    Jan 29, 2016, 03:01:25 PM    /Library/Logs/DiagnosticReports/Kernel_2016-01-29-150125_[redacted].panic [Details]    Jan 29, 2016, 12:52:50 PM    /Library/Logs/DiagnosticReports/Kernel_2016-01-29-125250_[redacted].panic [Details]---I&#x27;ll be around to get the news. Thank you!!

SeaPapp · Answer

First, you&#x27;re doing a great job posting information, thanks for that.Now it&#x27;s possible that your panics are caused by these:net.telestream.driver.TelestreamAudio 1.1.1com.paceap.kext.pacesupport.snowleopard 5.9.1But rather than uninstall software right now, lests do the easy thing and unplug the LaCie Quadra disk and test.

julianpensamiento · Answer

Here&#x27;s without the LaCie Quadra pluggedEtreCheck version: 2.9.3 (253)Report generated 2016-02-13 20:03:44Download EtreCheck from http://etrecheck.comRuntime 4:05Performance: GoodClick the [Support] links for help with non-Apple products.Click the [Details] links for more information about that line.Problem: Computer is restartingHardware Information: ⓘ    iMac (21.5-inch, Late 2013)     [Technical Specifications] - [User Guide] - [Warranty &amp; Service]    iMac - model: iMac14,1    1 2.7 GHz Intel Core i5 CPU: 4-core    8 GB RAM Upgradeable - [Instructions]        BANK 0/DIMM0            4 GB DDR3 1600 MHz ok        BANK 1/DIMM0            4 GB DDR3 1600 MHz ok    Bluetooth: Good - Handoff/Airdrop2 supported    Wireless:  en1: 802.11 a/b/g/n/acVideo Information: ⓘ    Intel Iris Pro        iMac 1920 x 1080System Software: ⓘ    OS X El Capitan 10.11.3 (15D21) - Time since boot: about one hourDisk Information: ⓘ    APPLE HDD HTS541010A9E662 disk0 : (1 TB) (Rotational)        EFI (disk0s1) &lt;not mounted&gt; : 210 MB         Macintosh HD (disk0s2) / : 999.35 GB (333.61 GB free)        Recovery HD (disk0s3) &lt;not mounted&gt;  [Recovery]: 650 MB USB Information: ⓘ    Apple Inc. BRCM20702 Hub         Apple Inc. Bluetooth USB Host Controller     Apple Inc. FaceTime HD Camera (Built-in)     SIGMACHIP Usb Mouse Thunderbolt Information: ⓘ    Apple Inc. thunderbolt_busConfiguration files: ⓘ    /etc/hosts - Count: 18Gatekeeper: ⓘ    Mac App Store and identified developersKernel Extensions: ⓘ        /Applications/DiskWarrior.app    [not loaded]    com.alsoft.Preview (5 - SDK 10.5) [Support]        /Applications/Toast 11 Titanium/Spin Doctor.app    [not loaded]    com.hzsystems.terminus.driver (4) [Support]        /Library/Extensions    [not loaded]    com.Avid.driver.AvidDX (5.9.1 - SDK 10.8) [Support]    [not loaded]    com.logmein.hamachi (1.0.0 - SDK 10.9) [Support]    [not loaded]    com.wacom.kext.ftdi (1 - SDK 10.10) [Support]    [loaded]    net.telestream.driver.TelestreamAudio (1.1.1 - SDK 10.8) [Support]        /System/Library/Extensions    [not loaded]    com.SafeNet.driver.Sentinel (7.5.2) [Support]    [not loaded]    com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6) [Support]    [not loaded]    com.roxio.BluRaySupport (1.1.6) [Support]    [not loaded]    com.vara.driver.VaraAudio (1.0.1) [Support]    [not loaded]    com.wacom.kext.wacomtablet (6.3.11 - SDK 10.9) [Support]        /System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns    [not loaded]    com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4) [Support]    [not loaded]    com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.-1) [Support]    [loaded]    com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6) [Support]    [not loaded]    com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4) [Support]        ~/Library/Services/ToastIt.service/Contents/MacOS    [not loaded]    com.roxio.TDIXController (2.0) [Support]System Launch Agents: ⓘ    [loaded]    165 Apple tasks    [running]    71 Apple tasksSystem Launch Daemons: ⓘ    [loaded]    204 Apple tasks    [running]    84 Apple tasksLaunch Agents: ⓘ    [loaded]    com.adobe.AAM.Updater-1.0.plist [Support]    [loaded]    com.avid.ApplicationManager.plist [Support]    [running]    com.avid.ApplicationManagerHelper.plist [Support]    [running]    com.avid.backgroundservicesmanager.plist [Support]    [loaded]    com.avid.dmfsupportsvc.plist [Support]    [loaded]    com.avid.interplay.dmfservice.plist [Support]    [loaded]    com.avid.interplay.editortranscode.plist [Support]    [loaded]    com.avid.transcodeserviceworker.plist [Support]    [loaded]    com.google.keystone.agent.plist [Support]    [loaded]    com.oracle.java.Java-Updater.plist [Support]    [running]    com.wacom.wacomtablet.plist [Support]Launch Daemons: ⓘ    [loaded]    PACESupport.plist [Support]    [loaded]    com.adobe.SwitchBoard.plist [Support]    [loaded]    com.adobe.fpsaud.plist [Support]    [running]    com.avid.interplay.editorbroker.plist [Support]    [running]    com.avid.interplay.editortranscodestatus.plist [Support]    [loaded]    com.ea.origin.ESHelper.plist [Support]    [loaded]    com.google.keystone.daemon.plist [Support]    [loaded]    com.malwarebytes.MBAMHelperTool.plist [Support]    [loaded]    com.microsoft.office.licensing.helper.plist [Support]    [loaded]    com.oracle.java.Helper-Tool.plist [Support]    [running]    com.paceap.eden.licensed.plist [Support]    [loaded]    com.rogueamoeba.instanton-agent.plist [Support]    [loaded]    One Apple task    [running]    One Apple taskUser Launch Agents: ⓘ    [loaded]    com.adobe.AAM.Updater-1.0.plist [Support]    [loaded]    com.adobe.ARM.[...].plist [Support]    [running]    com.spotify.webhelper.plist [Support]    [loaded]    com.valvesoftware.steamclean.plist [Support]User Login Items: ⓘ    NoneOther Apps: ⓘ    [running]    com.GoPro.GoPro-Importer    [running]    com.etresoft.EtreCheck.872352    [running]    com.google.Chrome.69792    [running]    com.ideerapp.iDeerBlurayPlayerHelper    [running]    com.spotify.client.135712    [running]    com.twitter.twitter-mac.14112    [running]    com.wacom.TabletDriver.147232    [running]    com.wacom.WacomTouchDriver.146272Internet Plug-ins: ⓘ    o1dbrowserplugin: Version: 5.41.3.0 - SDK 10.8 [Support]    Unity Web Player: Version: UnityPlayer version 4.6.0f3 - SDK 10.6 [Support]    Default Browser: Version: 601 - SDK 10.11    Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 [Support]    WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.6 - SDK 10.9 [Support]    AdobePDFViewerNPAPI: Version: 10.1.16 [Support]    FlashPlayer-10.6: Version: 20.0.0.306 - SDK 10.6 [Support]    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]    QuickTime Plugin: Version: 7.7.3    Flash Player: Version: 20.0.0.306 - SDK 10.6 [Support]    googletalkbrowserplugin: Version: 5.41.3.0 - SDK 10.8 [Support]    SharePointBrowserPlugin: Version: 14.6.0 - SDK 10.6 [Support]    AdobePDFViewer: Version: 10.1.16 [Support]    JavaAppletPlugin: Version: Java 8 Update 71 build 15 Check versionAudio Plug-ins: ⓘ    DVCPROHDAudio: Version: 1.3.23rd Party Preference Panes: ⓘ    Flash Player  [Support]    Flip4Mac WMV  [Support]    GoPro  [Support]    Java  [Support]    Perian  [Support]    WacomTablet  [Support]Time Machine: ⓘ    Skip System Files: NO    Mobile backups: OFF    Auto backup: NO - Auto backup turned off    Volumes being backed up:        Macintosh HD: Disk size: 999.35 GB Disk used: 665.73 GB    Destinations:        JULIAN PENSAMIENTO [Local]         Total size: 3.00 TB         Total number of backups: 17         Oldest backup: 21/09/15 12:48 p.m.         Last backup: 13/02/16 4:55 p.m.         Size of backup disk: Excellent            Backup size 3.00 TB &gt; (Disk size 999.35 GB X 3)Top Processes by CPU: ⓘ         3%    WindowServer         3%    Google Chrome Helper(9)         2%    kernel_task         1%    fontd         0%    AvidAppManHelperTop Processes by Memory: ⓘ    1.66 GB    Google Chrome Helper(9)    748 MB    kernel_task    705 MB    com.apple.WebKit.WebContent(4)    352 MB    Spotify Helper(2)    295 MB    TwitterVirtual Memory Information: ⓘ    431 MB    Free RAM     7.57 GB    Used RAM (1.85 GB Cached)    0 B    Swap Used Diagnostics Information: ⓘ    Feb 13, 2016, 06:27:21 PM    Self test - passed    Feb 12, 2016, 09:58:07 PM    /Library/Logs/DiagnosticReports/Kernel_2016-02-12-215807_[redacted].panic [Details]    Feb 12, 2016, 08:55:00 PM    /Library/Logs/DiagnosticReports/Kernel_2016-02-12-205500_[redacted].panic [Details]    Feb 12, 2016, 08:50:47 AM    /Library/Logs/DiagnosticReports/Twitter_2016-02-12-085047_[redacted].hang        /Applications/Twitter.app/Contents/MacOS/Twitter    Feb 11, 2016, 09:18:49 AM    /Library/Logs/DiagnosticReports/Kernel_2016-02-11-091849_[redacted].panic [Details]    Feb 10, 2016, 10:47:52 PM    /Library/Logs/DiagnosticReports/Kernel_2016-02-10-224752_[redacted].panic [Details]    Feb 10, 2016, 09:44:38 PM    /Library/Logs/DiagnosticReports/Kernel_2016-02-10-214438_[redacted].panic [Details]    Feb 10, 2016, 07:15:39 PM    /Library/Logs/DiagnosticReports/Kernel_2016-02-10-191539_[redacted].panic [Details]    Feb 10, 2016, 10:07:56 AM    /Library/Logs/DiagnosticReports/Kernel_2016-02-10-100756_[redacted].panic [Details]    Feb 9, 2016, 11:29:55 PM    /Library/Logs/DiagnosticReports/Kernel_2016-02-09-232955_[redacted].panic [Details]    Feb 9, 2016, 07:31:48 AM    /Library/Logs/DiagnosticReports/Kernel_2016-02-09-073148_[redacted].panic [Details]    Feb 9, 2016, 03:10:50 AM    /Library/Logs/DiagnosticReports/Kernel_2016-02-09-031050_[redacted].panic [Details]    Feb 6, 2016, 08:29:30 AM    /Library/Logs/DiagnosticReports/Kernel_2016-02-06-082930_[redacted].panic [Details]    Feb 5, 2016, 04:39:06 PM    /Library/Logs/DiagnosticReports/Kernel_2016-02-05-163906_[redacted].panic [Details]    Jan 31, 2016, 06:10:18 PM    /Library/Logs/DiagnosticReports/Kernel_2016-01-31-181018_[redacted].panic [Details]    Jan 31, 2016, 05:05:07 PM    /Library/Logs/DiagnosticReports/Kernel_2016-01-31-170507_[redacted].panic [Details]    Jan 29, 2016, 03:01:25 PM    /Library/Logs/DiagnosticReports/Kernel_2016-01-29-150125_[redacted].panic [Details]    Jan 29, 2016, 12:52:50 PM    /Library/Logs/DiagnosticReports/Kernel_2016-01-29-125250_[redacted].panic [Details]

SeaPapp · Answer

Are you still having kernel panics without the LaCie?

julianpensamiento · Answer

Yes, I had them. Even the most of them have been without the LaCie plugged in.Now that you mention it too, I have an issue with the audio plugin of telestream, ScreenFlow software, which won&#x27;t capture any audio.

SeaPapp · Answer

If after disconnecting the Lacie drive you still have kernel panics remove, per the developers instructions, the two pieces of software I noted above and test again. Leave the Lacie disk disconnected.

julianpensamiento · Answer

Ok, already did remove those pieces of software. I restarted and ran the test. This is the result:EtreCheck version: 2.9.3 (253)Report generated 2016-02-13 22:49:19Download EtreCheck from http://etrecheck.comRuntime 4:41Performance: GoodClick the [Support] links for help with non-Apple products.Click the [Details] links for more information about that line.Problem: Computer is restartingHardware Information: ⓘ    iMac (21.5-inch, Late 2013)     [Technical Specifications] - [User Guide] - [Warranty &amp; Service]    iMac - model: iMac14,1    1 2.7 GHz Intel Core i5 CPU: 4-core    8 GB RAM Upgradeable - [Instructions]        BANK 0/DIMM0            4 GB DDR3 1600 MHz ok        BANK 1/DIMM0            4 GB DDR3 1600 MHz ok    Bluetooth: Good - Handoff/Airdrop2 supported    Wireless:  en1: 802.11 a/b/g/n/acVideo Information: ⓘ    Intel Iris Pro        iMac 1920 x 1080System Software: ⓘ    OS X El Capitan 10.11.3 (15D21) - Time since boot: less than an hourDisk Information: ⓘ    APPLE HDD HTS541010A9E662 disk0 : (1 TB) (Rotational)        EFI (disk0s1) &lt;not mounted&gt; : 210 MB         Macintosh HD (disk0s2) / : 999.35 GB (336.09 GB free)        Recovery HD (disk0s3) &lt;not mounted&gt;  [Recovery]: 650 MB USB Information: ⓘ    Apple Inc. BRCM20702 Hub         Apple Inc. Bluetooth USB Host Controller     Apple Inc. FaceTime HD Camera (Built-in)     SIGMACHIP Usb Mouse Thunderbolt Information: ⓘ    Apple Inc. thunderbolt_busConfiguration files: ⓘ    /etc/hosts - Count: 18Gatekeeper: ⓘ    Mac App Store and identified developersKernel Extensions: ⓘ        /Applications/DiskWarrior.app    [not loaded]    com.alsoft.Preview (5 - SDK 10.5) [Support]        /Applications/Toast 11 Titanium/Spin Doctor.app    [not loaded]    com.hzsystems.terminus.driver (4) [Support]        /Library/Extensions    [not loaded]    com.Avid.driver.AvidDX (5.9.1 - SDK 10.8) [Support]    [not loaded]    com.logmein.hamachi (1.0.0 - SDK 10.9) [Support]    [not loaded]    com.wacom.kext.ftdi (1 - SDK 10.10) [Support]        /System/Library/Extensions    [not loaded]    com.SafeNet.driver.Sentinel (7.5.2) [Support]    [not loaded]    com.roxio.BluRaySupport (1.1.6) [Support]    [not loaded]    com.vara.driver.VaraAudio (1.0.1) [Support]    [not loaded]    com.wacom.kext.wacomtablet (6.3.11 - SDK 10.9) [Support]        ~/Library/Services/ToastIt.service/Contents/MacOS    [not loaded]    com.roxio.TDIXController (2.0) [Support]System Launch Agents: ⓘ    [loaded]    167 Apple tasks    [running]    69 Apple tasksSystem Launch Daemons: ⓘ    [loaded]    202 Apple tasks    [running]    86 Apple tasksLaunch Agents: ⓘ    [loaded]    com.adobe.AAM.Updater-1.0.plist [Support]    [running]    com.avid.ApplicationManager.plist [Support]    [running]    com.avid.ApplicationManagerHelper.plist [Support]    [running]    com.avid.backgroundservicesmanager.plist [Support]    [loaded]    com.avid.dmfsupportsvc.plist [Support]    [loaded]    com.avid.interplay.dmfservice.plist [Support]    [loaded]    com.avid.interplay.editortranscode.plist [Support]    [loaded]    com.avid.transcodeserviceworker.plist [Support]    [loaded]    com.google.keystone.agent.plist [Support]    [loaded]    com.oracle.java.Java-Updater.plist [Support]    [running]    com.wacom.wacomtablet.plist [Support]Launch Daemons: ⓘ    [failed]    PACESupport.plist [Support]    [loaded]    com.adobe.SwitchBoard.plist [Support]    [loaded]    com.adobe.fpsaud.plist [Support]    [running]    com.avid.interplay.editorbroker.plist [Support]    [running]    com.avid.interplay.editortranscodestatus.plist [Support]    [loaded]    com.ea.origin.ESHelper.plist [Support]    [loaded]    com.google.keystone.daemon.plist [Support]    [loaded]    com.malwarebytes.MBAMHelperTool.plist [Support]    [loaded]    com.microsoft.office.licensing.helper.plist [Support]    [loaded]    com.oracle.java.Helper-Tool.plist [Support]    [running]    com.paceap.eden.licensed.plist [Support]    [loaded]    com.rogueamoeba.instanton-agent.plist [Support]    [loaded]    One Apple task    [running]    One Apple taskUser Launch Agents: ⓘ    [loaded]    com.adobe.AAM.Updater-1.0.plist [Support]    [loaded]    com.adobe.ARM.[...].plist [Support]    [running]    com.spotify.webhelper.plist [Support]    [loaded]    com.valvesoftware.steamclean.plist [Support]User Login Items: ⓘ    NoneOther Apps: ⓘ    [running]    com.GoPro.GoPro-Importer    [running]    com.etresoft.EtreCheck.872352    [running]    com.google.Chrome.69792    [running]    com.ideerapp.iDeerBlurayPlayerHelper    [running]    com.wacom.TabletDriver.147232    [running]    com.wacom.WacomTouchDriver.146272Internet Plug-ins: ⓘ    o1dbrowserplugin: Version: 5.41.3.0 - SDK 10.8 [Support]    Unity Web Player: Version: UnityPlayer version 4.6.0f3 - SDK 10.6 [Support]    Default Browser: Version: 601 - SDK 10.11    Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 [Support]    WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.6 - SDK 10.9 [Support]    AdobePDFViewerNPAPI: Version: 10.1.16 [Support]    FlashPlayer-10.6: Version: 20.0.0.306 - SDK 10.6 [Support]    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]    QuickTime Plugin: Version: 7.7.3    Flash Player: Version: 20.0.0.306 - SDK 10.6 [Support]    googletalkbrowserplugin: Version: 5.41.3.0 - SDK 10.8 [Support]    SharePointBrowserPlugin: Version: 14.6.0 - SDK 10.6 [Support]    AdobePDFViewer: Version: 10.1.16 [Support]    JavaAppletPlugin: Version: Java 8 Update 71 build 15 Check versionAudio Plug-ins: ⓘ    DVCPROHDAudio: Version: 1.3.23rd Party Preference Panes: ⓘ    Flash Player  [Support]    Flip4Mac WMV  [Support]    GoPro  [Support]    Java  [Support]    Perian  [Support]    WacomTablet  [Support]Time Machine: ⓘ    Skip System Files: NO    Mobile backups: OFF    Auto backup: NO - Auto backup turned off    Volumes being backed up:        Macintosh HD: Disk size: 999.35 GB Disk used: 663.25 GB    Destinations:        JULIAN PENSAMIENTO [Local]         Total size: 3.00 TB         Total number of backups: 17         Oldest backup: 21/09/15 12:48 p.m.         Last backup: 13/02/16 4:55 p.m.         Size of backup disk: Excellent            Backup size 3.00 TB &gt; (Disk size 999.35 GB X 3)Top Processes by CPU: ⓘ         2%    WindowServer         2%    AvidAppManHelper(3)         1%    kernel_task         1%    Google Chrome Helper(6)         1%    mdworker(2)Top Processes by Memory: ⓘ    893 MB    Google Chrome Helper(6)    702 MB    kernel_task    541 MB    AvidAppManHelper(3)    311 MB    ocspd    262 MB    java(3)Virtual Memory Information: ⓘ    2.11 GB    Free RAM     5.88 GB    Used RAM (2.27 GB Cached)    0 B    Swap Used Diagnostics Information: ⓘ    Feb 13, 2016, 10:32:26 PM    Self test - passed    Feb 13, 2016, 10:27:40 PM    /Library/Logs/DiagnosticReports/Twitter_2016-02-13-222740_[redacted].hang        /Applications/Twitter.app/Contents/MacOS/Twitter    Feb 12, 2016, 09:58:07 PM    /Library/Logs/DiagnosticReports/Kernel_2016-02-12-215807_[redacted].panic [Details]    Feb 12, 2016, 08:55:00 PM    /Library/Logs/DiagnosticReports/Kernel_2016-02-12-205500_[redacted].panic [Details]    Feb 12, 2016, 08:50:47 AM    /Library/Logs/DiagnosticReports/Twitter_2016-02-12-085047_[redacted].hang    Feb 11, 2016, 09:18:49 AM    /Library/Logs/DiagnosticReports/Kernel_2016-02-11-091849_[redacted].panic [Details]    Feb 10, 2016, 10:47:52 PM    /Library/Logs/DiagnosticReports/Kernel_2016-02-10-224752_[redacted].panic [Details]    Feb 10, 2016, 09:44:38 PM    /Library/Logs/DiagnosticReports/Kernel_2016-02-10-214438_[redacted].panic [Details]    Feb 10, 2016, 07:15:39 PM    /Library/Logs/DiagnosticReports/Kernel_2016-02-10-191539_[redacted].panic [Details]    Feb 10, 2016, 10:07:56 AM    /Library/Logs/DiagnosticReports/Kernel_2016-02-10-100756_[redacted].panic [Details]    Feb 9, 2016, 11:29:55 PM    /Library/Logs/DiagnosticReports/Kernel_2016-02-09-232955_[redacted].panic [Details]    Feb 9, 2016, 07:31:48 AM    /Library/Logs/DiagnosticReports/Kernel_2016-02-09-073148_[redacted].panic [Details]    Feb 9, 2016, 03:10:50 AM    /Library/Logs/DiagnosticReports/Kernel_2016-02-09-031050_[redacted].panic [Details]    Feb 6, 2016, 08:29:30 AM    /Library/Logs/DiagnosticReports/Kernel_2016-02-06-082930_[redacted].panic [Details]    Feb 5, 2016, 04:39:06 PM    /Library/Logs/DiagnosticReports/Kernel_2016-02-05-163906_[redacted].panic [Details]    Jan 31, 2016, 06:10:18 PM    /Library/Logs/DiagnosticReports/Kernel_2016-01-31-181018_[redacted].panic [Details]    Jan 31, 2016, 05:05:07 PM    /Library/Logs/DiagnosticReports/Kernel_2016-01-31-170507_[redacted].panic [Details]    Jan 29, 2016, 03:01:25 PM    /Library/Logs/DiagnosticReports/Kernel_2016-01-29-150125_[redacted].panic [Details]    Jan 29, 2016, 12:52:50 PM    /Library/Logs/DiagnosticReports/Kernel_2016-01-29-125250_[redacted].panic [Details]

SeaPapp · Answer

If you have another kernel panic please post the panic log.

julianpensamiento · Answer

Perfect.I&#x27;ll be working on the machine for a while and if another kernel panic occurs, I&#x27;ll post it.Thank you for the support!

Luis Sequeira1 · Answer

You seem to have a driver for something called Sentinel - this appears to be related to a hardware dongle of some sort, but you do not seem to be running a software that would need it.