Chris Kojak

Q: Why I get an unexpected error while generating an Apple Remote Desktop 3.8 client software?

Hi,

 

I am using Apple Remote Desktop 3.8 and want to generate a ARD client for a remote Mac.

While saving the client software after assistant walkthrough the process aborts with the following message:

 

An unexpected error occurred. A necessary component was not found. It seems the software was not installed correctly.

(Translated from German)

 

I re-installed ARD 3.8 from Apple Store und the message appears again.

What can be the error and how can I solve the problem?

 

Thanks for a hint.

Chris

Apple Remote Desktop 3.8, OS X El Capitan (10.11.3)

Posted on Feb 12, 2016 11:21 PM