One of my mail contacts has suddenly stopped receiving my emails being sent from my iCloud address using macmail. They are using aol mail on a windows 10 system. I sent another mail, again using Macmail, with an alias iCloud address and they received this. Why would this be please?
We are both on each others contact list, with no filters. My mail isn't even reaching their Spam. I'm receiving everything they're sending me.
Thank you
Hello,
Do you recieve a postmaster message in return, stating there is an error of some kind?
Hi CellarDwellr
Thanks for your msg
No! I don't receive anything from the postmaster
I've seen reports before on these forums of people being inadvertently being placed on Apple's spam-blacklist.
Please see this page and think if any of this applies to you or your AOL contact: Postmaster information for iCloud Mail - Apple Support
If you feel like none of it does and Apple made some error, send an email to the address at the bottom of that page with the info they're asking for.
I don't see a link there but I'll search for the blacklist
I'm receiving their all their emails.
I've contacted iCloud admin as you recommended and also AOL. I'll let you know when I have a response.
Thanks for your help
Hi
I'm writing with an update:-
I wrote to the APPLE address on the link you sent, (thank you for that) and also to AOL but I received nothing from either. I've just written another email to them using an alias in the hope that they respond.
Concerning the email address concerned, I received an email to that address this week from one of my contacts, saying that they hadn't heard from me for a long time, even though I've sent several emails recently. Still no notification from postmaster and nothing in spam.
I don't have a business, send spam or doing anything that could be considered 'suspicious activity'.
Any other suggestions please?
In addition to the suggested steps provided above, you should also try reaching out to Apple Support -- https://www.apple.com/support/ to discuss what's been going on with your account.
Hi zinacef
Thank you for your help. (The delay in replying is down to me being away during the week) I called Apple support this morning and they received and returned my email, so nothing to check. I'll ask my contacts to check with their providers. (though my sister, who is also not receiving my mails is with Apple too) ....
contact no longer receiving my emails
