ofek2010

Q: Can't see 2 songs i've purchased on iPhone Music

I've purchased 2 songs from the album:
The 25th Anniversary Rock and Roll Hall of Fame Concerts, Vol. 2 (Night 2)

After purchase, i can't see them on my iPhone music. but if i search them on my iPhone i can find them and also play them.

it also appear on iTunes with no problem.

how can i make this album to appear on my iPhone music?

 

Thanks for your help

 

Aviad Ofek

iPhone 6s, iOS 9.2.1

Posted on Feb 13, 2016 5:13 AM

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Q: Can't see 2 songs i've purchased on iPhone Music

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  • by judysings,

    judysings judysings Feb 14, 2016 11:03 AM in response to ofek2010
    Community Specialists
    Feb 14, 2016 11:03 AM in response to ofek2010

    Hi ofek2010,

    If I understand your question, it looks liked you've purchased two songs from an album on the iTunes Store, but you don't see them in your Music app on your iPhone, is that right?

    Take a look at the resource below to confirm the songs have been downloaded to your iPhone, and that you have them enabled for offline viewing.

    Using the new Music app

    You can download songs—including songs that you bought from the iTunes Store, added from Apple Music, or that were matched or uploaded with Apple Music or iTunes Match—to your device to listen to when you're not connected to the Internet:

    1. Tap the More Options icon  more options next to the item.
    2. Tap the download icon  to the right of the song's artwork at the top of the More Options menu, or tap Download from the bottom of the menu.
    3. The song downloads to your device.

    To see music that you downloaded to listen to offline, go to My Music. Under the Recently Added section, tap the category selector (Artists, Albums, etc.). Only Downloaded Music is at the bottom of the category list. When this setting is on, My Music shows only songs that you downloaded to your device. Turn this setting off to see all of your music, including music stored in iCloud Music Library.

    When you view an item that you've downloaded to your device, you'll see an offline icon offline indicator near it, but its exact location varies. For example:

    • If you download an entire album or playlist, the offline icon appears when you're looking at the album or playlist in My Music. You'll also see an offline icon when you view a compilation, but not when you view specific genres, artists, or composers.
    • If you download a song, the offline icon appears to the right of each song title.
    • If you download songs from an album, but not the entire album, the offline icon appears to the right of just the songs that you downloaded.

    If for some reason, the music does not download from within the Music app, redownload your purchase:

    Download your past purchases

    On an iPhone or iPod touch

    1. Open the iTunes Store app.
    2. From the menu the bottom of the screen, tap More.
    3. Tap Purchased, then tap Music.
    4. Tap Not on This iPhone or Not on This iPod. 
    5. Scroll to find the song that you want to download, then tap it. 
    6. Tap the Download icon   to the right of the title. Your song downloads to your device.

    If you still have issues with this purchase, contact the iTunes Store Support Team.
    Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store

     

    Take care,