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Q: Can't charge my iPhone after latest update
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Feb 14, 2016 11:07 AMby sterling r,HelpfulHello Linda,
It sounds like your phone is not charging at the moment. I would use this section of the following article to help you troubleshoot this issue:
Charge your iPhone, iPad, and iPod touch
If your device won’t charge or charges slowly
If you have very low battery and plug into power, a black screen or one with a red battery might appear for a few minutes. Let your device charge for a half hour. If it still won't charge, follow these steps:
- Remove any debris from the charging port on the bottom of your device, then firmly plug your charging cable into your device. If the charging port is damaged, your device probably needs service.
- For a wall power outlet, check for firm connections between your charging cable, USB wall adapter, and wall outlet, or try a different outlet. For a computer, check that it's on and not in sleep mode, then try each USB port on the computer.
- Restart your iOS device. If your device won’t power on or still won't charge, learn what to do.
*If you're unsure about whether an accessory is damaged, take it to an Apple Retail Store or Apple Authorized Service Provider for evaluation, or contact Apple Support.
Thank you for using Apple Support Communities.
- Remove any debris from the charging port on the bottom of your device, then firmly plug your charging cable into your device. If the charging port is damaged, your device probably needs service.
