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Dead iPod...

Hello, I have an iPod 5 and it died. But thats not the problem, the problem is it won't "wake up". I plugged it into my portable charger and it came up with the top of the charger and an up arrow and the iTunes icon. So I plugged it in to our iMac and it still says that. I t has been doing that for the last 24 hours at least. WE have the latest version of iTunes, and we even plugged it into a PC, also we have done everything on the apple help page. 😟 Help!

iPod touch, iOS 9.2.1

Posted on Feb 13, 2016 5:57 AM

Reply
1 reply

Feb 13, 2016 6:16 AM in response to Lyds17033

See what you missed here:

:

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- Try another cable

- Try on another computer

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

Dead iPod...

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