Cannot install QuickTime to XP Pro SP3

Question

Level 1

8 points

Cannot install QuickTime to XP Pro SP3

I know, I'm an XP holdout, but rather than telling me to update to Windows 10 I'd like to resolve this issue if possible. I can't be the only person in the world with XP! lol

For the longest time, when I try to update QuickTime, I got the error message:

The feature you are trying to use is on a network resource that is unavailable.

The QuickTime.msi file IS in my Apple dowload directory, but when I click OK it keeps coming back to the same error message. So I got a copy of the msi file and placed it on my desktop and directed the install there, but it still doesn't work. I've tried to install an older version of QuickTime, but I still get the message.

When trying to update QuickTime to the most current version, the instructions on this site state how to run it on XP, however, when the time comes I get a message that I need to install Windows 7.

I can't uninstall QuickTime because of the same, supposedly unavailable, quicktime.msi file. I'm at my wits end over this, iTunes works completely fine, it's QuickTime that I've continually have a problem with.

Any luck or help out there? I have no idea where to turn. Thanks.

Windows XP Pro

Posted on Feb 13, 2016 6:27 AM

Reply

Answer 1

Lexiepex

Level 6

14,108 points

Feb 13, 2016 6:47 AM in response to Litesleep

No, I have to run XP also in technical installations with real time supervising programs.

As far as I know, you need an older version of Quicktime. I do not use QT, but find out which version you need. Then you can probably download that here:

http://www.oldversion.com/windows/quicktime/

Reply

Answer 2

Litesleep Author

Level 1

8 points

Feb 13, 2016 6:49 AM in response to Lexiepex

Thanks, but as stated, I tried to run an older version and get that message that the msi file is unavailable.

Reply

Answer 3

Lexiepex

Level 6

14,108 points

Feb 13, 2016 6:53 AM in response to Litesleep

An msi file is just an installer file, like dmg in mac. See what you can get on oldversion, maybe the msi file.

Reply

Answer 4

Litesleep Author

Level 1

8 points

Feb 13, 2016 7:34 AM in response to Lexiepex

I have the msi file, I have an older version, and I have tried this several times. I am trying to find out why it won't recognize the msi file. This problem has occurred longer than Windows 7 has even been available.

Reply

Answer 5

Lexiepex

Level 6

14,108 points

Feb 13, 2016 7:43 AM in response to Litesleep

This one: http://www.oldversion.com/windows/download/quicktime-6-5-2

is an exe file, double click it and it will install I guess.

Reply

Answer 6

Jacumba

Level 4

2,349 points

Feb 14, 2016 3:14 PM in response to Litesleep

Litesleep, one of the more common reasons for QuickTime not installing is old msi files located in C:\Windows\Installer

What I would do is remove QuickTime by using the add/remove programs control panel. Then go to to C:\Windows\System32 and remove QuickTime.qts and QuickTimeVR.qtx

Next run Windows Utility Cleanup to remove any old QuickTime msi files

http://www.majorgeeks.com/files/details/windows_installer_cleanup_utility.html

Then you should be able to install whatever version of QuickTime that runs on XP pro.

The only problem you may have? Is having taken the msi file to the Desk Top. Because the old msi file that was used to install the original QuickTime is also used to uninstall it. If you have a problem post back.

Reply