I installed Indows on my new MacBook Pro, but now I cannot open Mac. Help information says I should click bootcamp icon in Windows tray, but it isn't there. I tried to reinstall bootcamp in Windows, but it keeps freezing up on "Status: Realtek Audio"

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I installed Indows on my new MacBook Pro, but now I cannot open Mac. Help information says I should click bootcamp icon in Windows tray, but it isn't there. I tried to reinstall bootcamp in Windows, but it keeps freezing up on "Status: Realtek Audio"

I installed Windows on my new MacBook Pro, but now I cannot open Mac. Help information says I should click bootcamp icon in Windows tray, but it isn't there. I tried to reinstall bootcamp in Windows, but it keeps freezing up on "Status: Realtek Audio" during installation, and I have to abort. Help! I am afraid my Mac is gone forever! Claire

MacBook Pro, iOS 9.2.1

Posted on Feb 13, 2016 6:52 AM

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Answer 1

Feb 13, 2016 6:56 AM in response to clairefromchapel hill

Hello,

unfortunately you've encountered a common problem with Boot Camp. There is a solution in this artice from Apple: If installing Windows 10 on your Mac stops at RealTek software - Apple Support

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Answer 2

mende1

Level 10

93,538 points

Feb 13, 2016 6:58 AM in response to clairefromchapel hill

Welcome to Apple Support Communities

That's a pretty common issue while installing Boot Camp drivers on Windows (I had the same issue). There are some threads with the solution in this forum, but Apple's official solution is in the link above.

Then, in order to boot up in OS X you just have to follow the steps you already know. Another way is to hold down the Alt key while your Mac is starting up and choose your OS X partition, so OS X will start up.

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