Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My return and right shift keys are not working.

I have tried:

  1. Resetting the SMC and NVRAM
  2. Booting through safe mode
  3. Partitioning my disc to see if it would work in the partition
  4. Reinstalling OS X El Capitan v. 10.11.3

Has anyone had the same problem? Everything is working just fine, it is only my return and right shift key. The funny thing is that when I redownloaded my OS X, my enter key worked in the brief moment before reinstallation began. Does anyone know of anything that I can try? I have an appointment at a Genius Bar tomorrow but it's not like that's had great results for me in the past. Any advice is appreciated, thanks!

MacBook Pro with Retina display

Posted on Feb 13, 2016 9:37 AM

Reply
1 reply

My return and right shift keys are not working.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.