How to give feedback to Apple Support Communities

You've posted in what is probably the best place.

But, seriously, I'm pretty sure what got your posts pulled was the fact you kept asking "why" Apple didn't include the feature you wanted. That would put you in violation of

Discussions of Apple policies or procedures or speculation on Apple decisions.

And this thread, seems to still be visible:

Technical reasons why WiFi scanners not allowed for iOS

WinstonE wrote:

Why don't you try reporting the other thread? I bet Apple will pull it too.

What makes you think I'd want to do that? All I've tried to be to you is helpful.

Everyone who stays around here very long gets post edited, or removed, sometimes entire threads. I recently had a couple of posts edited. I don't believe there was anything wrong with what I said but the Host thought otherwise. Oh, well. They're very nice people who are trying to maintain order in one of the busiest forums of its type in the world.

Thread removal is a "tool" in the forum management console

It likely has a "menu" of reasons to choose from (as does the 'reporting' feature for you and others Level 2 and above)

That 'choice' of menu item auto-populates the content of the email with the pre-determined (canned) phrase (to which you refer) in the first paragraph regarding the offense

Sometimes, I have found that the "choice" made by the Host doing the deed has NOTHING to do with the content of my post... thus, I assume that they 'missed the mark' when choosing the line item from the list

Sometimes, there has been NO ToU violation - it seems that merely reporting by some user triggered a blind action by the Host 'taking the call'

I have come to merely accept these acts as they normally would amount to "making a mountain out of a molehill" - much like this thread is

WinstonE wrote:

Sorry, I didn't meant it the way it must have sounded. Yes, you have been very kind and helpful. Thank you. I meant the suggestion that you report that thread as an experiment - I can't report my own posts.

No worries! 🙂

And, I think that thread has value. I'm not clear if it's a different thread than what I originally saw from you or just heavily redacted. I believe it's a new thread. It manages to avoid the problems with the original and does give some good feedback.

At the end of the day, Apple owns this site and administers it; they can therefore make any rules they want and, according to the last sentence in the ToU:

Apple reserves the right to delete any Submission, or take action against any account, at any time, for any reason.

Generally, the hosts are extremely fair and do not remove/edit anything unless they deem it necessary - whether any user agrees with them or not. I've reported posts or links which I thought were definitely in violation, but they were not removed; since they own the site, there is no way for me to argue with them.

As well, we are not allowed to speculate, so really, we need to accept their reasoning or explanations if there are any. If you do have a particular problem or question or think a mistake was made, we cannot help as we are not Apple employees; however, if you will look in the ToU, there is an email address listed for the hosts, so that would be the best and most direct way to contact them.

WinstonE wrote:

Your post was helpful, but the final line dig was not very nice: ""making a mountain out of a molehill" - much like this thread is".

Probably a good way to turn off anyone relatively new to the forum.

Regards,

- Winston

It was not my intention to single YOU out... we are all piling up the soil, it seems. I apologize for even writing it.

As the ToU says and our good friend reminds us - it's Apple Ball Field and their Ball & Bat + their rules:

babowa Feb 13, 2016 11:54 AM
in response to WinstonE

At the end of the day, Apple owns this site and administers it; they can therefore make any rules they want and, according to the last sentence in the ToU:

Apple reserves the right to delete any Submission, or take action against any account, at any time, for any reason.

...........

you CAN replace "accounts" with "hosts" in the email address contained in the ToU (probably goes to the same INBOX anyway)

I have seen Senior members actually publish that direct Hosts email address before here in the forums - but have also seen it go POOF, either by edit or post removal = go figger

best luck and keep up the good work!

WinstonE wrote:

I realize this is Apple's game. But if I don't fully understand the rules, I will waste my time here. That ends up being discouraging, and I don't think ultimately helps me, Apple, or anyone else.

Please understand that I'm not trying to belittle your concerns. However, if you decide to participate here, do the best you can. As long as you're reasonably polite, give answers that are based on your knowledge and experience and ask technical support questions that are within the realm of what other people like yourself could possibly answer, you'll do fine. You'll have a few things removed along the way but probably not many.

As I mentioned above, everyone who's been here for a while has had things deleted or edited. Any of us who've been around for a long time have (for the most part) learned to just let it roll off our backs and go on to the next question. Sometimes, it makes prefect sense why something was removed or edited, sometimes it makes no sense to me. And, other times, I completely disagree with the decision. But, I don't find my time wasted even if some of what I've posted has gotten deleted.

Best of luck.