I have an iphone 5s 9.2.1 IOS
The sound on calls and messages not working all the time. Only occasionally will I have sound on calls and messages. The phone is not on silent the ringer is on and turned up.
Any ideas about how I can fix this?
Thanks in advance
iPhone 5s, iOS 9.2.1
Hi, sunshineabove.
Thank you for visiting Apple Support Communities.
It sounds like either the speaker or receiver on your iPhone 5s doesn't work as expected. Here are the relevant troubleshooting sections that I would recommend going through for either scenario from the article below.
Acoustic-speaker/microphone/receiver
Get help with these issues:
Issue not solved
If you still have an issue with your device, contact Apple Support.
Get help with hardware features on your iPhone, iPad, and iPod touch
Cheers
iphone 5s 9.2.1 IOS sound on calls and messages not working all the time
