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All replies
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Helpful answers
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Feb 13, 2016 9:24 AM in response to Md. Shoebby pinkstones,Are you saying it's taking a long time for your computer to boot up? There could be several reasons for this. Start by going to http://www.etresoft.com/etrecheck — download and run EtreCheck, copying the status report to paste here. It'll let us see what's on your system right now, and if there's something on it causing the extreme slowness in boot time, we'll see it and advise you on what to do next.
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Feb 13, 2016 9:39 AM in response to Md. Shoebby BobHarris,Slow boot up can be caused if your Startup Disk is not specified
System Preferences -> Startup Disk (you may need to unlock the padlock in the lower left corner), and make sure your boot disk is selected.
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Feb 13, 2016 11:05 AM in response to Md. Shoebby Linc Davis,Please take each of the following steps that you haven't already tried. Test after each one. Back up all data before making any changes.
1. Set the default startup disk.
2. Disconnect all wired peripherals except those needed to start up. If there's no change, reconnect them
3. Reset the System Management Controller.
4. Reset the PRAM. Afterwards you'll need to repeat Step 1.
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Feb 13, 2016 12:25 PM in response to Linc Davisby buddhaauthor,Hi all,
I have no help for the OP, rather I have the same problem so I figured I'd join the thread and you could potentially help both of us.
I have just purchased a mid-2011 iMac and upgraded it to 10.11.3 for my wife. I created a fusion drive for her with the existing Apple SSD and HDD. All seems well except ridiculously (to me) startup times. From power to 2/3 across the process bar takes only 25 seconds or so, but then everything slows down. It takes a total of about 1:38 to the desktop photo, 1:56 to the Apple menu at left, 2:39 to the other menu items and the desktop icons, and all the way to 4:07 for Google (set to automatically open) to get to my homepage. By contrast, my 2013 MBP can do this in 15 seconds.
I have followed all of Linc's directions and I have also disabled all Notifications. I note that, watching Activity Monitor as soon as I can launch it after startup, CPU usage is still low. Most active in CPU time are CalendarAgent 30%, accountsd 16%, Kernel_task 12% with lots of threads and idle wake-ups, and Dropbox 16-20%. Once all is up and running, the chugging of the HDD stops and performance seems fine (e.g., Photoshop CS5 starts up, including initializing type tool, in 15 seconds).
Finally, I append my EtreCheck report which calls my computer's performance "excellent." Ha!
EtreCheck version: 2.9.3 (253)
Report generated 2016-02-13 11:53:41
Download EtreCheck from http://etrecheck.com
Runtime 2:16
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Remove] links to remove adware.
Click the [Check files] link for help with unknown files.
Problem: Computer is too slow
Description:
Slow startup, over three minutes until functionality.
iMac (27-inch, Mid 2011)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac12,2
1 3.4 GHz Intel Core i7 CPU: 4-core
16 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
BANK 0/DIMM1
4 GB DDR3 1333 MHz ok
BANK 1/DIMM1
4 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
AMD Radeon HD 6970M - VRAM: 2048 MB
iMac 2560 x 1440
OS X El Capitan 10.11.3 (15D21) - Time since boot: less than an hour
Hitachi HDS722020ALA330 disk1 : (2 TB) (Rotational)
EFI (disk1s1) <not mounted> : 210 MB
Recovery HD (disk1s3) <not mounted> [Recovery]: 650 MB
NinaNew (disk2) / : 2.23 TB (1.10 TB free)
Core Storage: disk0s2 250.66 GB Online
Core Storage: disk1s2 2.00 TB Online
APPLE SSD TS256C disk0 : (251 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) <not mounted> : 210 MB
Boot OS X (disk0s3) <not mounted> : 134 MB
NinaNew (disk2) / : 2.23 TB (1.10 TB free)
Core Storage: disk0s2 250.66 GB Online
Core Storage: disk1s2 2.00 TB Online
HL-DT-STDVDRW GA32N ()
Apple Computer, Inc. IR Receiver
Apple Card Reader
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. thunderbolt_bus
/etc/launchd.conf - File exists but not expected
/etc/hosts - Count: 15
Mac App Store and identified developers
~/Library/Application Support/Genieo
One adware file found. [Remove]
/Library/LaunchDaemons/com.eltima.ElmediaPlayer.daemon.plist
One unknown file found. [Check files]
/Applications/DiskWarrior.app
[not loaded] com.alsoft.Preview (4.2) [Support]
/Applications/Toast 10 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) [Support]
/System/Library/Extensions
[not loaded] com.eltima.ElmediaPlayer.kext (1.0) [Support]
~/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) [Support]
[loaded] 164 Apple tasks
[running] 72 Apple tasks
[loaded] 203 Apple tasks
[running] 85 Apple tasks
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.CS5ServiceManager.plist [Support]
[running] com.extensis.FMCore.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[loaded] com.adobe.SwitchBoard.plist [Support]
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.autodesk.backburner_manager.plist [Support]
[running] com.autodesk.backburner_server.plist [Support]
[loaded] com.autodesk.backburner_start.plist [Support]
[loaded] com.bombich.ccc.plist [Support]
[loaded] com.bombich.ccchelper.plist [Support]
[running] com.eltima.ElmediaPlayer.daemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] One Apple task
[running] One Apple task
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[running] com.akamai.single-user-client.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
iTunesHelper UNKNOWN (missing value)
PopChar Application (/Applications/PopChar.app)
RealPlayer Downloader Agent Application (~/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)
Dropbox Application (/Applications/Dropbox.app)
uPointerAgent Application (/Library/PreferencePanes/uPointer.prefPane/Contents/Resources/uPointerAgent.ap p)
Genieo UNKNOWN (missing value)
Google Chrome Application (/Applications/Google Chrome.app)
[running] com.apple.xpc.launchd.oneshot.0x10000004.EtreCheck
[running] com.getdropbox.dropbox.61792
[running] com.macility.popchar3.78752
[running] com.realnetworks.realplayerdownloaderagent.109792
[running] jp.co.canon.cijscannerregister.128352
DirectorShockwave: Version: 11.5.9r615 [Support]
Default Browser: Version: 601 - SDK 10.11
Flip4Mac WMV Plugin: Version: 2.3.6.5 [Support]
RealPlayer Plugin: Version: Unknown [Support]
AdobePDFViewerNPAPI: Version: 10.1.16 [Support]
FlashPlayer-10.6: Version: 20.0.0.306 - SDK 10.6 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 20.0.0.306 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0 - SDK 10.7
SharePointBrowserPlugin: Version: 14.0.1 [Support]
AdobePDFViewer: Version: 10.1.16 [Support]
JavaAppletPlugin: Version: Java 8 Update 66 build 17 Check version
Picasa: Version: 1.0 [Support]
Nielsen NetSight
DVCPROHDAudio: Version: 1.3.2
Akamai NetSession Preferences [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
Growl [Support]
Java [Support]
Perian [Support]
uPointer [Support]
Skip System Files: NO
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Destinations:
Nina's MBP Backup [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Excellent
Backup size 0 B > (Disk size 0 B X 3)
2% WindowServer
1% fontd
1% kernel_task
0% Dock
0% FMCore
871 MB kernel_task
197 MB mds_stores
180 MB Safari
98 MB Dropbox
98 MB mdworker(6)
12.00 GB Free RAM
4.09 GB Used RAM (1.92 GB Cached)
0 B Swap Used
Feb 13, 2016, 11:44:08 AM Self test - passed
Thanks, folks, for any recommendations!
Franz
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Feb 13, 2016 2:50 PM in response to buddhaauthorby etresoft,Hello buddhaauthor,
The EtreCheck performance indicator is just a measure of how long it takes EtreCheck to run. If there are problems that cause EtreCheck to run very slowly, then they are likely serious, systematic problems. If EtreCheck says performance is "excellent" when you know it isn't, that means you have a good chance of finding out what is causing the problem and just removing that.
The first thing you should do is run MalwareBytes for Mac remove your: https://www.malwarebytes.org/antimalware/mac/
That might actually fix the problem. If not, post a new question specific to your problem. You have a good description, but after you remove the adware you should create a new EtreCheck report. Anyone who sees that adware there is just going to tell you the same thing I just did.
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Feb 13, 2016 3:03 PM in response to buddhaauthorby BobHarris,You should start your own "New" thread (see the "New" button at the top of this page), and not threadjack Md. Shoeb's. It gets confusing mixing answers to multiple problems in the same thread. If you want to point a pointer to your "New" thread, that is fine.
And while you are at it,
~/Library/Application Support/Genieo
One adware file found. [Remove]
and get rid of it
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Feb 13, 2016 3:07 PM in response to BobHarrisby buddhaauthor,Thanks, I'll delete the adware, rerun EtreCheck, and, if the problem persists, start a new thread.
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Feb 13, 2016 3:52 PM in response to buddhaauthorby Old Toad,Be sure to let us here know if you're successful or not.
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Feb 13, 2016 4:37 PM in response to Old Toadby buddhaauthor,Deleted adware, removed several launch items. Restarted twice. Timing about the same, so no success yet. Rerunning EtreCheck and starting new thread.
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Feb 14, 2016 5:38 AM in response to pinkstonesby Md. Shoeb,Following is my EtreCheck Status:
EtreCheck version: 2.9.3 (253)
Report generated 2016-02-14 19:05:55
Download EtreCheck from http://etrecheck.com
Runtime 2:18
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Other problem
Description:
Slow Boot up
MacBook Air (13-inch, Early 2015)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Air - model: MacBookAir7,2
1 1.6 GHz Intel Core i5 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 101 - SN = C01513305FSF90MAG
Intel HD Graphics 6000
Color LCD 1440 x 900
OS X El Capitan 10.11.3 (15D21) - Time since boot: less than an hour
APPLE SSD SM0128G disk0 : (121.33 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Untitled (disk1) / : 119.45 GB (30.09 GB free)
Encrypted AES-XTS Unlocked Paused
Core Storage: disk0s2 120.47 GB Online
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. thunderbolt_bus
Mac App Store and identified developers
/Library/Extensions/HuaweiDataCardDriver_10_9.kext/Contents/PlugIns
[not loaded] com.MBB.driver.MBBACMData (5.01.05 - SDK 10.8) [Support]
[not loaded] com.MBB.driver.MBBActivateDriver (5.01.03 - SDK 10.8) [Support]
[not loaded] com.MBB.driver.MBBEthernetData (5.01.09 - SDK 10.8) [Support]
~/Downloads/Proxifier 2.app
[not loaded] com.initex.proxifier.macosx.kext (2.15.2b1 - SDK 10.7) [Support]
[loaded] 166 Apple tasks
[running] 70 Apple tasks
[loaded] 201 Apple tasks
[running] 86 Apple tasks
[running] HWPortCfg.plist [Support]
[failed] ouc.plist [Support]
[running] HWNetMgr.plist [Support]
[loaded] com.bittorrent.uTorrent.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Android File Transfer Agent Application (~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
[running] com.apple.xpc.launchd.oneshot.0x10000003.EtreCheck
[running] com.google.Chrome.672
[running] com.google.android.mtpagent.63392
Default Browser: Version: 601 - SDK 10.11
QuickTime Plugin: Version: 7.7.3
None
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Untitled: Disk size: 119.45 GB Disk used: 89.36 GB
Destinations:
UNTITLED 1 1 [Local]
Total size: 301.22 GB
Total number of backups: 2
Oldest backup: 02/09/15, 8:24 PM
Last backup: 24/10/15, 11:08 AM
Size of backup disk: Adequate
Backup size 301.22 GB > (Disk used 89.36 GB X 3)
13% Google Chrome
10% Google Chrome Helper(5)
10% WindowServer
3% hidd
2% kernel_task
901 MB Google Chrome Helper(5)
553 MB ocspd
483 MB kernel_task
193 MB Google Chrome
70 MB mdworker(5)
99 MB Free RAM
3.90 GB Used RAM (1023 MB Cached)
0 B Swap Used
Feb 14, 2016, 06:58:46 PM Self test - passed
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Feb 14, 2016 5:43 AM in response to Md. Shoebby pinkstones,A couple of things —
- I would uninstall uTorrent. We both know what it's used for, and you shouldn't be doing it.
- I would also uninstall Google Chrome. It's a RAM hog, and "Google Chrome Helper" is using up nearly 1 GB of it just by itself.
- Do you have FileVault activated?
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Feb 15, 2016 9:03 PM in response to pinkstonesby Md. Shoeb,Yes, FileVault is activated but I don't know what's it's purpose.
Now what should I do?
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Feb 16, 2016 6:14 AM in response to Md. Shoebby BobHarris,Md. Shoeb wrote:
Yes, FileVault is activated but I don't know what's it's purpose.
FileVault is whole disk encryption. If your Mac is lost or stolen, no one will be able to access the data on your SSD storage unless they also get your password.
FileVault is the first password you have to enter when you initially boot your Mac.
Since you have a recent Mac, your intel processor has on-chip encrypt/decrypt assistance so that accessing your SSD storage is not slowed down. I'm guessing that pinkstones was asking about FileVault, under the impression it would slow down your system. On your system it will not. I have a 2011 Macbook Pro with FileVault enabled, and it is quite fast. Yours is an even newer Mac with a newer intel processor. FileVault is not your problem.
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Feb 16, 2016 7:40 AM in response to Md. Shoebby etresoft,Hello Md. Shoeb,
BobHarris is correct, but pinkstones might also be onto something. Under normal circumstances, with an SSD, FileVault does not cause any problems and will not noticeably slow down your system. But your FileVault is stuck on Paused. Why is that?
This problem has been reported here before: FileVault stuck on "Encryption Paused"
For a more definitive analysis with likely solutions, look here: http://apple.stackexchange.com/questions/160161/filevault-stuck-on-pause