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Buffering Problem

I can't watch my movie I rented from the iTunes store and it is stuck at 2:57, it won't ,had and I have been waiting for it to load for about half an hour. help?

Mac Pro, iOS 9.2.1

Posted on Feb 13, 2016 9:31 AM

Reply
1 reply

Feb 14, 2016 2:43 PM in response to Mickey_0905

HI there Mickey_0905,


It sounds like your rental isn't streaming like it should from the iTunes store. I would start by restarting the computer, and testing it out again.


OS X El Capitan: Log out, sleep, restart, and shut down


That should get it to play again. If it does not and nothing or you never got to finish it then I would report a problem to the iTunes Store directly:


reportaproblem.apple.com


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Buffering Problem

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