my mac stopped loading most websites although they load on other computers

Question

Level 1

104 points

my mac stopped loading most websites although they load on other computers

All of a sudden this morning I'm having trouble getting websites to open. I'm on an iMac. Everything was fine when I first got on the computer this morning. Then, it stopped being able to load most websites. I've tried using Google Chrome and Safari, and both have a problem. I have an ASUS notebook on the same network and I'm able to open sites just fine. The strange thing is on the iMac sometimes a website will open, but then when I try again it won't. It does open up my Gmail and Google Calendar consistently, but everything else mostly won't work. Can anyone tell me what's going on and how to fix this?

iMac (21.5-inch Late 2009), iOS 8.4.1, Bootcamp version 5.1.4 (500)

Posted on Feb 13, 2016 11:13 AM

Reply

Answer 1

rkaufmann87

Level 10

140,856 points

Feb 13, 2016 11:56 AM in response to westenddude

Have attempted some basic troubleshoot such as restarting the computer or doing a SMC reset. Your profile makes no indication you even use OS X, it only mentioned IOS and Boot Camp. What version of OS X is installed on the computer and are you having trouble in Windows or OS X?

Reply

Answer 2

westenddude Author

Level 1

104 points

Feb 13, 2016 12:55 PM in response to rkaufmann87

I don't know why my profile didn't mention OSX, but I use version 10.11.3.

I tried turning my computer off and turning it back on. I unplugged the modem/wifi and hooked it back up. The problem is in OSX, Windows on the ASUS works fine.

I did an SMC reset (didn't know what that was, but seems to be turn off the computer and unplug it). Anyway, that worked. Everything seems fine now. Thanks.

Reply

Answer 3

rkaufmann87

Level 10

140,856 points

Feb 13, 2016 3:04 PM in response to westenddude

Reset the PRAM per Intel iMac SMC and PRAM resets. If that does not work, open Safari - Safari menu - Clear History - Clear All History. Then restart in Safe Mode (hold down the Shift Key on restart until the computer fully boots.) then restart normally and test.

Reply