Any workaround to links to KB that don't work?

How are you trying to use the support site? What is your workflow?

I use Google "Site Search" for keyword terms rather than "in the form of a question" = for example:

term01 term02 site:support.apple.com = returns "HT" & TS" prefix articles (How To & TroubleShooting)

• one can search discussions.apple.com to narrow it down to the forums
• help.apple.com MAY return relevant results

our good friend a brody has a User Tip concerning your very topic > Knowledgebase links of the info.apple.com format no longer work = VERY interesting

Looks like that article got pulled about a year ago. See https://web.archive.org/web/20150203223913/http://support.apple.com/en-us/HT2032 02 for an archived copy.

tt2

Since it doesn't appear to have been mentioned already, the main Knowledge Base search page is here:

Apple - Support - Search

...Once a search term has been entered, the results can be filtered by Document Type > Support Articles

And website feedback (such as broken links) can be sent via this page:

http://www.apple.com/contact/feedback.html

thanks, amigo

The in-house search seems to have had a visit to the "salon" (still to "airy" for my tastes) as well as the "doctor" = VERY much improved since my last inclination to give it a try - I am afraid that my GoggleSiteSearch habits will be hard to break, but I'll do a comparison test when I get time. Sort of like Ford v. Ferrari at Le Mans back in the day.

It seems like such radical improvements would warrant some fanfare... like the horn-tooting over Apple Recommends (which gets pinned for a week to every page)

As the dead link is for and from a support page, I belive this support-specific feedback page may be your best route:

https://www.apple.com/support/feedback/

It has a topic area pulldown that even includes broken links:

"How-to and Troubleshooting Article" might also be an appropriate topic area.

Truer words have not been committed to a tangible medium. Apple now owns the rights. 😉

You're welcome - sorry no "magic wand" to fix all.

good luck