Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can't install iTunes

Hello , I can't install itunes because '' Windows can't find the older version of apple software update'' can anyone help me ?

Posted on Feb 13, 2016 12:58 PM

Reply
1 reply

Feb 13, 2016 1:11 PM in response to BUDDAA

What is the exact text of the error message?



For general advice see Troubleshooting issues with iTunes for Windows updates.


The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.


Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.




Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.




tt2

Can't install iTunes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.