HI! i have an iPod touch which run 9.2.1 OS, since I started to use it I can't see face time icon and my restrictions are off, I tried to rest it and do all possible setting but still when I want to make face time call, Siri is telling me " sorry your iPod is restricted to make face time call"
is there any other way may be I can get help from you??
TNX
iPod touch, iOS 9.2.1, 5th generation
Where did you purchase this device? Is it possible that you have a device sold in a country that prohibits FaceTime? Are you connected to Wi-Fi? If you go to Settings, do you see FaceTime there?
On the device, open Settings, General, and then About. An iPod touch which has AB or AE just before the slash in its model number won't have FaceTime.
(139492)
Where in the world are you located? FaceTime is not available in some Middle Eastern countries - find out here > Wireless carrier support and features for iPhone in the Middle East - Apple Support
Get help if you can't make or receive FaceTime calls - Apple Support
indeed , but i am in india ,
ish... then may be this is it coz the model no is MD720AB/A
try the 2nd link then 😉
i am connected ,but there is no facetime here
I believe the answer is what I hinted earlier about purchase location and what Niel said about the model number. Your device does not have FaceTime on it, and you will not be able to change that.
That iPod touch originated from a country where FaceTime is either banned or tied to a wireless carrier. Since an iPod touch can’t be connected to a carrier’s network, ones which fall into this category won’t have FaceTime, and there isn’t a way to add FaceTime to them.
If needed, sell it and buy one which originated in a different country.
(139493)
Googling shows that MD720AB/A was manufactured for Sadia Arabian market. Thus, it does not have FaceTime and there is no way to get the FT app to appear on the device.
wait a min, so according to this model no, you want to tell me there is no way i can use FACETIME??
Suddess wrote:
wait a min, so according to this model no, you want to tell me there is no way i can use FACETIME??
That is correct. That is a governmental restriction. Apple has no control over that.
With regards to that iPod touch, yes.
(139495)
well, this is interesting , if this is what it is then there is no way i have to get rid of this ipod in any ways. Thank you guys (NIEL,IIIAASS,CHITLINSCC,CHRISJ4203) for your help , really i do appreciate . i had no idea about all this stuff.
THANK YOU
well, this is interesting , if this is what it is then there is no way i have to get rid of this ipod in any ways. Thank you guys (NIEL,IIIAASS,CHITLINSCC,CHRISJ4203) for your help , really i do appreciate . i had no idea about all this stuff.
THANK YOU
H
