Hdmi-cec suddenly not deteced by ATV4 anymore

I had this working after i installed my Atv4 months ago, pushing atv remote turns on rx and tv along with atv, but suddely not anymore, and option for this is now greyed out in settings menu.

What happend?

tvOS 9.1.1, Apple tv 4

Posted on Feb 13, 2016 2:08 PM

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11 replies

Feb 13, 2016 2:26 PM in response to AppfactoryIntl

Try the following steps, check whether things are working after each step where appropriate, before trying the next.

  1. Restart the Apple TV (Settings > System > Restart).
  2. Restart the Apple TV by removing ALL the cables for 30 seconds.
  3. Restart your router. (Also try removing it’s power cord for at least 30 seconds)
  4. Reset the Apple TV (Settings > System > Reset > Reset all settings)
  5. Restore the Apple TV (Settings > System > Reset > Restore)

Feb 15, 2016 12:46 PM in response to AppfactoryIntl

You need to find out whether the problem is with the Apple TV or your other equipment. You could take it back to the store for testing but often it's more convenient to do it yourself, although if it turns out to be the Apple TV, you still need to go to the store anyway.


You might try it at a neighbours. You also might try it connected directly to the TV if you currently have it connected through the receiver.

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Hdmi-cec suddenly not deteced by ATV4 anymore

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