iPhone 5 will not connect to known or open wifi networks

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iPhone 5 will not connect to known or open wifi networks

Within the last week my iPhone 5 16GB iOS 9.2.1 cannot connect to known and saved WiFi networks. Each time I enter a password, it says the password is incorrect. I have tried all of the fixes: reset network settings; hard restart; iTunes restore; setup as a new iPhone; restore to a backup... nothing works. The phone does not even connect to open WiFi hotspots. If this is an iOS issue when will a fix be forthcoming?

iPhone 5, iOS 9.2.1

Posted on Feb 13, 2016 2:07 PM

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Answer 1

Feb 15, 2016 11:02 AM in response to RichardMM

Did you already check the general Wi-Fi troubleshooting?

Recommended settings for Wi-Fi routers and access points - Apple Support

Did you try to set it back to factory settings without using any backup data afterwards and set ip up by manually filling in the personal info needed?

If Wi-Fi does not work after that, get the phone checked by Apple, the issue might be hardware related.

iPhone - Contact Support - Apple Support

Find an Apple Authorized Service Provider

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