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Touchpad and Keyboard unresponsive

The touchpad and the keyboard of my 2015 MacBook Pro 23" Retina will not work. I am running El Capitan. External keyboard and mouse however work fine. The cursor is stuck in the top left part of the screen. The touchpad vibrates but doesn't click anything. I already took it to the Apple Store and they said it doesn't appear to be a hardware problem. I already tried reinstalling the OS and repairing the disk. Any help is appreciated.

MacBook Pro (Retina, 13-inch,Early 2015), OS X El Capitan (10.11.3)

Posted on Feb 13, 2016 4:39 PM

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Touchpad and Keyboard unresponsive

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