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New Ipad Air 2 disabled. It would never except my password.

Opened my I pad Air 2 out of box. Created fingerprint and password. Once that was done I tried over and over to log on to ipad. But would never except my password. So now it is disabled and says to connect to I tunes. Now connected to apple desktop and says I must unlock i pad with password before it will connect.

iPad Air, iOS 9.2

Posted on Feb 13, 2016 5:06 PM

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Posted on Feb 13, 2016 5:11 PM

Try using Recovery Mode in order to restore the iPad. It can take a few attempts so have patience if it doesn't work right away.

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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New Ipad Air 2 disabled. It would never except my password.

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