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iTunes on my PC fails to detect my ipad, iphone and iPod

how can I get iTunes on my PC to recognize and sync with my 2nd generation iPad, late model iPod and 6S iphone?

iPad, Windows 10

Posted on Feb 13, 2016 6:22 PM

Reply
1 reply

Feb 13, 2016 6:29 PM in response to ervham

Try the following:


  1. Open Control Panel > Device Manager
  2. Plug in your device
  3. Locate Universal Serial Bus Controllers > Apple Mobile Device USB Driver.
    It is also possible the device may show under Imaging Devices, Portable Devices, Other Devices or as an MTB USB Device.
  4. Right-click and select Update Driver Software...
  5. Click Browse my computer for driver software
  6. Browse to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers or
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers
  7. Click Let me pick from a list of device drivers on my computer
  8. Click Apple Mobile Device USB Driver
  9. Click Next, then Close and exit Device Manager


Or try iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support


Failing that try a full tear down and rebuild of iTunes as set out in Troubleshooting issues with iTunes for Windows updates.


tt2

iTunes on my PC fails to detect my ipad, iphone and iPod

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