Errors Occurring During iTunes Installation

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Jeremy.L.B Author

Level 1

1 points

Errors Occurring During iTunes Installation

Product Name: iTunes

Processor Speed: 1.50 GHz

RAM: 4.00 GB

Operating System: Windows 10 Home 64-Bit

After letting my laptop sit idle for a few days, I tried opening iTunes last week and an error occurred resulting in a pop-up telling me that a file has been moved, deleted or corrupted. The error message was "error 0x000012f". I uninstalled iTunes and tried reinstalling it to solve the problem but that did not work, as I am now having issues installing iTunes. Can someone help me?

Windows 10

Posted on Feb 13, 2016 9:32 PM

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Answer 1

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turingtest2

Level 10

272,749 points

Feb 14, 2016 4:48 AM in response to Jeremy.L.B

Try repairing Apple Software Update from the Programs and Features control panel, then reinstall iTunes.

For general advice see Troubleshooting issues with iTunes for Windows updates.

The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.

Review the other boxes and the list of support documents further down the page in case one of them applies.

The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.

Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.

tt2

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