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Helpful answers
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Feb 15, 2016 7:42 AM in response to peggy.mbsbby jeremy_v,Hi Peggy,
Thank you for visiting Apple Support Communities.
It looks like your Apple TV Remote (Siri Remote) doesn't control your Apple TV and you can't update the settings.
First try to restart the Apple TV using the remote:
Restart your Apple TV or put it to sleep
- Restart Apple TV: Hold down the Menu and Home buttons until the status light on your Apple TV begins to flash. Then let go.
From Use your Siri Remote or Apple TV Remote with Apple TV (4th generation)
If you can't restart your Apple TV using the remote, unplug the power cord from your Apple TV. Wait 30 seconds, then plug it back in. You can find this step in Get help with audio, video, or power on Apple TV.
Best Regards.
