Recently I purchased the iPhone 6s Plus, 64GB. I have the most recent software update. I wanted to try something to have an earlier time stamp on a picture. So I went into the setting and changed the date (I don't remember the date I changed it to) , but then I restarted it and since then my phone has been on a constant restart cycle. Please help!!!
iPhone 6s Plus, iOS 9.2.1, 64GB
Hi there CSLATERDUE,
It sounds like you set your time to something manually and now your phone will not boot to the Home Screen. If it was a date on or before 1970 then take a look at this article since you will need to reach out to Apple for support:
If you changed the date to May 1970 or earlier and can’t restart your iPhone, iPad, or iPod touch
Manually changing the date to May 1970 or earlier can prevent your iOS device from turning on after a restart.
An upcoming software update will prevent this issue from affecting iOS devices. If you have this issue, contact Apple Support.
If not then I would force your phone to restart with the Home and Sleep/Wake buttons as outlined here:
To force restart your device, press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until you see the Apple logo.
Let us know how that goes! Thank you for using Apple Support Communities.
That doesn't work. I ended up taking it into the Apple Store, and they had to service it. It works fine now. There's a video on Youtube on how to fix it from home, but its not recommended if you aren't very familiar with how to safely disassemble your device.
Thank you for the update! I'm glad a retail store was able to sort you out. Just for my information, had a restore been done on the device before you set it up for service?
No, the phone wouldn't allow me to get to that screen. The phone only showed the apple logo.
Thanks for answering back with that clarification! Take care!
6SPlus Restart Cycle
