my iphone 6 wont turn on after going onto a link on facebook
my iphone 6 wont turn on after going onto a facebook link i think i have a virus it turned off and then i turned it back on and its stuck at the apple logo
iPhone 6, iOS 9.2.1
User profile for user:
sterling r
User level:
Community Specialist
Hello there Brockles0029,
It sounds like you are unable to turn your phone on and get past the Apple Logo. I can confidently say I doubt that there is a virus at work here, and I would start by forcing the device to restart with the Home and the Sleep/Wake buttons:
Restart your iPhone, iPad, or iPod touch
To force restart your device, press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until you see the Apple logo.
That should get it back to your Home screen so you an continue using it. Let us know how that goes! Thank you for using Apple Support Communities.