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"CAS.error.CASWS-INPUT-VAL-01" while trying to connect Apple Support

Hi!


I'm trying to connect Apple Support (iTunes Store support) using Safari 9.0.3, but this error occurs...

User uploaded file

Any ideas?

Posted on Feb 14, 2016 3:01 AM

Reply
Question marked as Best reply

Posted on Feb 15, 2016 11:26 AM

Hello,


Thank you for visiting Apple Support Communities.


It looks like you are attempting to reach out to us for assistance, but received an error in Safari. If you have already tried to clear Safari history and disabled plugins, I would recommend reaching out to us via phone.


If Safari is slow, stops responding, quits unexpectedly, or has other issues


Safari 9 (El Capitan): Clear your browsing history


Contact Apple for support and service


Cheers

6 replies
Question marked as Best reply

Feb 15, 2016 11:26 AM in response to White Brother

Hello,


Thank you for visiting Apple Support Communities.


It looks like you are attempting to reach out to us for assistance, but received an error in Safari. If you have already tried to clear Safari history and disabled plugins, I would recommend reaching out to us via phone.


If Safari is slow, stops responding, quits unexpectedly, or has other issues


Safari 9 (El Capitan): Clear your browsing history


Contact Apple for support and service


Cheers

"CAS.error.CASWS-INPUT-VAL-01" while trying to connect Apple Support

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