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Helpful answers
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Feb 14, 2016 6:44 AM in response to Jelle Lievensby Demo,You would have to take the phone to an Apple Store or an authorized service provider and ask them for help to know for sure if the phone can be restored. If you have exhausted all of the possibilities with security software, USB connections, tried another computer, then you have done all that you can do on your own.
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Feb 14, 2016 6:51 AM in response to Jelle Lievensby KiltedTim,Get help with iOS update and restore errors - Apple Support
Check your security software
Errors: 2, 4, 6, 9, 1611, 9006.
Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
If you still see the error message, check for USB connection issues.