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Web browser (Safari, chrome) hangs when I try to upload photos onto any website (facebook, twitter etc)

I turn my computer on for a day and during the night when I'm trying to upload photos onto facebook using safari, it hangs the moment I click upload photos. The popup window will never open and the safari will be left dead. I tried to force quit and reopen but the entire safari will not be operational until I restart the computer. I isolated the problem but trying on chrome. The same thing happened where which I click upload photo, the browser hangs. The pop up window for me to select my file will not open. However, when I force quit safari, I can open it back up again until I choose to upload photo and everything repeats itself.


I have to restart the computer in order to upload photo and that the pop up window would appear. It happened 2 times in 2 days. Any clues?

Macintosh apple

Posted on Feb 14, 2016 6:24 AM

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3 replies

Feb 14, 2016 5:17 PM in response to NatDon

Please launch the Console application in any one of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.

Click the Clear Display icon in the toolbar. Then take an action that isn't working the way you expect. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.

Web browser (Safari, chrome) hangs when I try to upload photos onto any website (facebook, twitter etc)

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