Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

itunes error on startup

After I finish instaling itunes for windows 64bit the program won't start. I double click the icon i get an error that windows can't open that file, and a close or search for solutin on web, tab. What can I do? Thank you

iPhone 5s, iOS 9.2.1

Posted on Feb 14, 2016 8:27 AM

Reply
3 replies

Feb 14, 2016 2:54 PM in response to petrisorfrombucharest

Try Fix unexpected quits or launch issues in iTunes for Windows - Apple Support first.


For general advice see Troubleshooting issues with iTunes for Windows updates.


The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try theiTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.



Your library should be unaffected by these steps but there also links to backup and recovery advice should it be needed.



tt2

itunes error on startup

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.