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itunes pop up says I need new version to synch iphone but I have newest version already

itunes pop up when i plug in iphone with usb says i need updated itunes but I have it updated already. My mac is snow leopord 10. When I upgraded my phone I lost all my music. Do i need to join apple music or imatch to be able to synch mac with iphone? the mac isnt recognizing this phone and I have tried to fix that but its not working.

iPhone 6s, Mac OS X (10.0.x)

Posted on Feb 14, 2016 11:10 AM

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1 reply

Feb 14, 2016 11:12 AM in response to kryxmal

If you are actually using OS X 10.0, then your OS X does not support the latest iTunes. the newest iPhones require the latest iTunes, 12.3.2, which needs a newer OS X. Here are the Mac requirements for the latest iTunes.


Mac System Requirements

  • Mac computer with an Intel processor
  • To play 720p HD video, an iTunes LP, or iTunes Extras, a 2.0GHz Intel Core 2 Duo or faster processor is required
  • To play 1080p HD video, a 2.4GHz Intel Core 2 Duo or faster processor and 2GB of RAM is required
  • Screen resolution of 1024x768 or greater; 1280x800 or greater is required to play an iTunes LP or iTunes Extras
  • Broadband Internet connection to use Apple Music, the iTunes Store, and iTunes Extras
  • Apple combo drive or SuperDrive to create audio, MP3, or back-up CDs; some non-Apple CD-RW recorders may also work. Songs from the Apple Music catalog cannot be burned to a CD.

  • OS X version 10.8.5 or later, Apple Music requires OS X version 10.9.5 or later
  • 400MB of available disk space
  • Apple Music, Apple Music Radio, iTunes in the Cloud, and iTunes Match availability may vary by country
  • iTunes Extras require OS X version 10.10.3 or later

itunes pop up says I need new version to synch iphone but I have newest version already

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