My MacBook Pro was flooded by water and none of the ports work. Does anyone know how I can get the information off my computer and onto the new system or a hard drive? The cost to repair the unit is $800 so I am buying a new one.
Remove the hard drive, put it into an external enclosure supporting USB and/or Firewire. Connect to another computer to get your data. This assumes the drive was not damaged.
Hi Kappy, it is an SSD drive - I should have mentioned that, but thank you.
The equipment you need depends on the age of your system.
A non-Retina system with 2.5 in drives just need an average external enclosure. Retina units have card-type SSDs with special interfaces. OWC (macsales.com) have enclosures for some but not all of these Apple-specific drives.
Is it a pre-installed Apple PCIe flash drive or a standard 2.5" SSD. The latter may be used as I already described. The former may will be toast. Apple will not remove it and install it on a new machine, but you can ask the repair tech to see if he/she can retrieve data from the device and supply a disk on which it can be stored.
thank you, Kappy. I am toast :-(
Hope and pray. I am not trying to provide false hope, but you can pray.
Thank you, Steve. I am so screwed. New hard drive, new computer, and all new software. The transfer won't let me reinstall the software...no more multitasking
I don't mean to sound like I am throwing this up into your face. I'm sorry for your loss. Getting things back to normal will most like be a PITA. So take this in the spirit intended.
Please get a decent backup system installed, learn how to perform backups and restore them. This will make a recovery from you recent problem far less painful. I guarantee it. And, even backups need backups.
I totally understand and I appreciate the problem solving. thank you Kappy and Steve. Truth be told, it is my husband's computer that I spilled water on and he has to do all the work. My computer is backed up all the time.
How can I retrieve data when the USB and firewire ports do not work?
