HT204073: Find the serial number or IMEI on your iPhone, iPad or iPod touch
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Q: Iphone was charging and I was using it, then it froze and screen went black. I can hear messages coming through and I can change f ... Iphone was charging and I was using it, then it froze and screen went black. I can hear messages coming through and I can change from vibrate to sound and when I hold my home button I can hear siri but nothing is coming up on my screen,its just black,Help more
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by Barry Hemphill,Feb 14, 2016 2:08 PM in response to emma_martin101
Barry Hemphill
Feb 14, 2016 2:08 PM
in response to emma_martin101
Level 8 (37,996 points)
PeripheralsI have no clue what happened, but I suggest resetting it by holding the home and power keys down until the Apple logo appears. If that does not help, take it in to an Apple store for testing/diagnosis.
Barry