HT204073: Find the serial number or IMEI on your iPhone, iPad or iPod touch

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emma_martin101

Q: Iphone was charging and I was using it, then it froze and screen went black. I can hear messages coming through and I can change from vibrate to sound and when I hold my home button I can hear siri but nothing is coming up on my screen,its just black,Help

My iPhone was on charge and I was using, but it froze and the screen went black. I can hear messages coming through and when I hold my home button I can hear Siri. What is wrong with my phone and how can I fix it?

iPhone 6, iOS 9.2.1

Posted on Feb 14, 2016 1:30 PM

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Q: Iphone was charging and I was using it, then it froze and screen went black. I can hear messages coming through and I can change f ... more

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