Q: Why can't I purchase apps? I'm logged and account info (credit card info) is updated.

Trying to purchase items on my Apple TV (4th gen). I am logged in and all of my account info is up-to-date, including credit card info.

I can download and use free apps - but it won't allow me to download paid items.

Again - I checked and double checked my account/credit card info. In fact, with my other devices (iPad, iPhone), I can download paid apps with the same login.

Can anyone please help?

Posted on Feb 14, 2016 3:40 PM

I have this question too

Q: Why can't I purchase apps? I'm logged and account info (credit card info) is updated.

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by Winston Churchill,

Winston Churchill Feb 15, 2016 7:14 AM in response to WhoDoYouThink
Level 10 (104,521 points)

Apple TV

Feb 15, 2016 7:14 AM in response to WhoDoYouThink

What happens when you try, do you get an error message.
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Q: Why can't I purchase apps? I'm logged and account info (credit card info) is updated.

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by Winston Churchill,

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