Donnercruz

Q: Siri "I'm sorry but there seems to be a problem"

USing Siri recently, I ask it to do something (dial a number, set a timer, etc.) and Siri repeats the request, waits a little while, then say, "There seems to be a problem. Please try again later. "

 

Tthe problem occurs whether I'm on LTE or WiFi.

 

THe only temporary fix I've found is to shut the phone off and restart it. Then Siri will work for one or two requests and then returns to not working.

 

I have tried toggling Siri on and off, resetting network settings, and restored the phone recently. None made a difference.

 

I am on an iPhone 6 running 9.2.1 (up to date). I haven't found any other functions that are problematic right now.

 

Any ideas?

iPhone 6, iOS 9.2.1

Posted on Feb 14, 2016 5:59 PM

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Q: Siri "I'm sorry but there seems to be a problem"

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  • by Coolbobcat2,

    Coolbobcat2 Coolbobcat2 Feb 14, 2016 6:25 PM in response to Donnercruz
    Level 3 (516 points)
    Feb 14, 2016 6:25 PM in response to Donnercruz

    Hi Donnercruz,

     

    I understand each time you try to use Siri, whether on an LTE connection or a wireless connection Siri prompts you with a message saying "Their seems to be a problem. Please try again later."

     

    It seems like you've tried all the troubleshooting steps I would've suggested too. Just out of curiosity, if you're using LTE does this problem only occur in a certain area? If that's the case, maybe you're getting poor reception or service in that area. Then, you could try contacting your carrier for assistance. I'd also try using Siri on another wireless network and seeing if you're still having problems too. If you're using Siri on a wireless network, try moving closer to the router and see if you're still having problems. You could also try turning cellular data off, then restarting your iOS device, then turning cellular data back on. But based off what you've told me, and the problems you're still facing even after attempting to troubleshoot them, here are some support articles from Apple that I recommend that might help if you're still having problems.

     

     

    Finally, if you're still having problems you could set up a Genius Bar appointment at your nearest Apple Store to have them check out your iOS device and see if their are any problems with it (not that I would think) but I don't think it'd hurt to just have them check it out. If you need help getting an appointment, please visit: http://www.apple.com/retail/geniusbar/

     

    I hope I've helped, I'm sorry I wasn't able to offer anymore information or troubleshooting steps. Hopefully everything works out well.

     

    -Regards,

    John

  • by Donnercruz,

    Donnercruz Donnercruz Mar 10, 2016 5:41 AM in response to Coolbobcat2
    Level 1 (15 points)
    Mar 10, 2016 5:41 AM in response to Coolbobcat2

    After much trial and error, I seem to have found a solution, albeit a weird one.

     

    I went into Siri settings and turned voice feedback to Handsfree Only.

     

    SIri now works.