i just bought a 2 month old 15" macbook pro from an individual. i turned it on this morning and there is a picture of a little file folder with a question mark in the center, blinking on and off. anyone have a solution for this?
MacBook Pro, OS X El Capitan (10.11.1), 16 gb ram, 500 gb samsung 850 evo
Hi Hotrod45:
Was it booting up before or is this the first time you turned it on since buying it?
Check out this tech note. If a flashing question mark appears when you start your Mac - Apple Support
Kim
this mbp is 2 months old. i bought it from the previous owner who reset the disc and reinstalled osx. when i powered it up, a file folder image with a ? in the middle of it appeared and was flashing. i tried holding down the command r keys but the second i let up on the keys the file folder appears.
Hi Hotrod45:
He may have erased the disk, but it does not sound like the OS X was ever reinstalled.
The ? means that the Startup Files cannot be found.
If you try to start up in Recovery mode by pressing and holding the Command and R keys until you see an Apple Logo does not work, that means it cannot find the recovery partition.
You could try the internet recovery mode Command and Option and R keys and see if that works.
If these don't work, you may want to talk to whoever sold it to you.
Kim
he did erase the disc but never installed the osx. i hit the power button and the command key and it opened up to disc utility and i selected instal osx. it is installing now so hopefully it is going to be ok. thanks for the info
file folder picture with question mark blinking on screen
