Q: Hi After greeting I have a problem with my account on the iPhone I bought a new mobile and had by the mobile and you copy all the ... Hi After greeting I have a problem with my account on the iPhone I bought a new mobile and had by the mobile and you copy all the data on my account and you open the new my mobile to do I copy the data on the new mobile but show me a message that the more
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Feb 16, 2016 2:33 PM in response to mohamed ananiby brenden dv,Hi mohamed anani,
Welcome to the Apple Support Communities! I'm sorry to hear you are having this issue with your new iPhone. I'm a bit unclear on your exact configuration or what you are seeing, but if you are having issues transferring data from your old phone to your new iPhone, and/or restoring your new phone from a previous backup, you may find the following articles helpful:
Transfer content from an iPhone, iPad, or iPod touch to a new device - Apple Support
Restore your device from an iCloud or iTunes backup - Apple Support
Regards
