juliafromplymouth
Level 1 (0 points)

Q: How do I reset security questions if I used wrong rescue email address?

How do I reset security questions if I used wrong rescue email address? When I originally created my id I must have incorrectly entered my rescue email address. Now I have forgotten the answer to one of my security questions so when I try to reset them it send the notice to my rescue email address which is incorrect.

Posted on Feb 15, 2016 12:45 PM

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juliafromplymouth

Q: How do I reset security questions if I used wrong rescue email address?

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  • by Niel,

    Niel Niel Feb 15, 2016 1:38 PM in response to juliafromplymouth
    Level 10 (314,533 points)
    Mac OS X
    Feb 15, 2016 1:38 PM in response to juliafromplymouth

    Click here and try changing the address; you may need to start the process a few times to get the questions you know the answers to. Alternatively, you can ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.


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