Bardashian

Q: Spotlight search barely works, preferences are set properly, nothing set to private... please help

Until I updated to El Captain, I had no problem with searching in spotlight. It was so useful. As a busy student, I need to access random files throughout the day, and now they don't show up.

 

I have checked my preferences, and everything is check-boxed... I have nothing in private.

 

Can anyone help please?

 

Thank you

!

MacBook Air, iOS 9.2.1, El Captain

Posted on Feb 15, 2016 4:49 PM

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Q: Spotlight search barely works, preferences are set properly, nothing set to private... please help

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  • by K Shaffer,

    K Shaffer K Shaffer Feb 15, 2016 5:06 PM in response to Bardashian
    Level 6 (14,582 points)
    Desktops
    Feb 15, 2016 5:06 PM in response to Bardashian

    Did you apply this information to try & re-index folders in your system?

    • Spotlight: How to re-index folders or volumes - Apple Support

     

    Is the computer hard drive capacity getting full of content so as to slow down

    most things in the system? Do you have a good backup of your computer to

    an offline archive, and have a separate Time Machine backup as well?

     

    Is Spotlight indexing still enabled?

     

    There also is another way to rebuild the index in OS X; here's how in Terminal:

    https://www.codelibrary.me/2015/07/01/rebuild-spotlight-index-on-mac-os-x/

     

    If you are unfamiliar with Terminal or command-line, you could try other methods

    or read more about how it works in your OS X before trying it. Errors can be bad.

     

    Good luck & happy computing!

  • by Bardashian,

    Bardashian Bardashian Feb 15, 2016 5:14 PM in response to Bardashian
    Level 1 (0 points)
    Feb 15, 2016 5:14 PM in response to Bardashian

    Thank you, I tried it. Didn't work

  • by K Shaffer,

    K Shaffer K Shaffer Feb 16, 2016 2:14 AM in response to Bardashian
    Level 6 (14,582 points)
    Desktops
    Feb 16, 2016 2:14 AM in response to Bardashian

    So you tried the first link's suggestion on how to force the Spotlight index to rebuild?

    Or you tried the Terminal or command-line method to force the index to rebuild?

     

    In either event: I suggest you see about contacting an authorized Apple service provider

    or if there is an official retail Apple Store (company owned) with a Genius bar, you could

    contact the Store to arrange a reservation to talk to a genius or specialist, by appointment.

     

     

    This suggestion would be something to do if you are concerned if there may be a hardware

    or other problem that relates to the symptoms you have experienced. To avoid loss through

    failure of the computer, the hard drive, or other situation.

     

    Be sure to invest in a suitable backup external storage drive, large enough capacity to hold

    back ups of your works (copies of personal files, etc) and it may be partitioned to allow a

    section of the drive to be used as Time machine backups and others. Do this before the

    computer fails; and maintain manual and automatic backups to keep copies off the Mac

    in case the hard drive or other components fail.

     

    To know the status of the computer, the hard drive capacities, and other basics may be of

    help as a base-line; so when changes occur you may notice. Some are important, others

    not so much. When upgrading an OS X to a new system, you should have a backup of

    sufficient quality to fully restore the computer; even if the hard drive fails. Learn how.

     

    When was the last time you made a backup to an external Time Machine based storage drive?

     

    OS X and Time Machine Tips:

    http://pondini.org/OSX/Home.html

     

    Have you booted into OS X Recovery and checked/repaired the hard drive with OS X Utilities

    (Disk Utility) of the Macintosh HD partition that has your Mac OS X inside?

     

    OS X: About OS X Recovery - Apple Support

     

    There may be a problem with the update or upgrade in OS X; some older extensions or parts

    from a previous system may not work with the present one. Usually non-compatible stuff.

     

    A look into the Console utility logs (note time, day, etc of any noticed problem) can help or be

    helpful if you could understand their validity; so much of Console is very much foreign to most.

     

    Since there are different services available by region or country, they are not equal and so

    what may be free at one type of service environment may cost for tech service time at yet

    another. -- And as a contributor to a user-to-user or peer-based support discussions forum,

    there is no way for me to know where you are located.

     

    The Apple locator link to AASP may be helpful, to ask or get help; that may involve a fee.

    If your school has a computer science lab or an instructor who helps teach how to fix or

    upgrade Mac computers, they may be able to show you how to fix the Spotlight index.

     

    To re-index an entire drive may take a few hours depending on how large it is, & contents.

     

    Sorry to not be of help in this matter.

    Good luck...!

  • by Eric Root,Apple recommended

    Eric Root Eric Root Feb 17, 2016 7:03 PM in response to Bardashian
    Level 9 (74,172 points)
    iTunes
    Feb 17, 2016 7:03 PM in response to Bardashian

    Spotlight not working          see post by Linc Davis

  • by Bardashian,

    Bardashian Bardashian Feb 17, 2016 7:04 PM in response to Eric Root
    Level 1 (0 points)
    Feb 17, 2016 7:04 PM in response to Eric Root

    Woo-Hoo!  It worked! Thank for replying and forwarding me to that thread!

  • by Bardashian,

    Bardashian Bardashian Feb 17, 2016 7:08 PM in response to K Shaffer
    Level 1 (0 points)
    Feb 17, 2016 7:08 PM in response to K Shaffer

    thanks for your reply

  • by Bardashian,

    Bardashian Bardashian Feb 17, 2016 7:10 PM in response to K Shaffer
    Level 1 (0 points)
    Feb 17, 2016 7:10 PM in response to K Shaffer

    thanks for your reply

  • by Eric Root,

    Eric Root Eric Root Feb 17, 2016 7:43 PM in response to Bardashian
    Level 9 (74,172 points)
    iTunes
    Feb 17, 2016 7:43 PM in response to Bardashian

    You are welcome.

  • by K Shaffer,

    K Shaffer K Shaffer Feb 17, 2016 9:38 PM in response to Bardashian
    Level 6 (14,582 points)
    Desktops
    Feb 17, 2016 9:38 PM in response to Bardashian

    Thank you, too.

    Glad you've gotten past this issue...