uploading files to Safari

Question

Level 1

8 points

uploading files to Safari

I've been having issues with uploading documents to websites using safari (version 7.1.2) that say they only allow certain file types. I upload one of the file types specified, but than I get an error message saying that the file format is not allowed (or something like that) even though it is. For example, the site could say it allows .doc, .docx, .pdf, .txt or .rtf files, and I go and try the same file in .doc, .docx and pdf, and all 3 times it tells me the format is not allowed. There was one site that also allowed .jpeg files, and that format it did accept.

I also went back to try the same files on the same websites using my old Windows PC, and was able to upload them fine on there.

MacBook Pro, OS X Mavericks (10.9.5), safari 7.1.2

Posted on Feb 15, 2016 4:18 PM

Reply

Answer 1

K Shaffer

Level 8

36,112 points

Feb 15, 2016 4:45 PM in response to greenleesh

Not sure if an update of the Safari would help, or if you could get one for your OS X.

If your system is still running Mavericks 10.9.5, the most recent Safari is 9.0.3 now.

This was part of a security update, so you may be wise to click on App Store in dock

to see what the Updates section has for your Mac.

Mine is running Safari, Version 9.0.3 (9537.86.4.4) in Mavericks OS X 10.9.5 system

build 13F1603 in a Late 2012 Mac Mini i7 (2.3GHz quad-core). So maybe the version

of Safari has an issue. This browser has been upgraded within App Store in OS X.

My main web browser in use, but not set as default, is Firefox 44.0.2 and it works well.

• How to Download and Install Firefox on Mac -- Mozilla Firefox Help:

https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

You could get and try it from the Mozilla Firefox site; it may be OK as an alternative

for some or most aspects of your browsing necessities; there are extras from maker.

There may something you can do in your OS X and in Safari to help it handle those files...

But there also should be an update to the older version that shipped with Mavericks 10.9.5.

See this for the most recent 19 January 2016 Safari security update (takes Safari to 9.0.3)

and would normally be applied from your App Store in the Mac's application...

Apple security updates - Apple Support

Another idea would be to look into the ownership privileges and permissions of those files.

Good luck & happy computing! 🙂

Reply

Answer 2

greenleesh Author

Level 1

8 points

Feb 16, 2016 4:36 PM in response to K Shaffer

I just updated Safari to the latest update, and that didn't work. So I downloaded Firefox and tried, and it didn't work either :-(

The files are all documents I created in MS Word, so unless there is some secret lock on the computer I am using, I don't see how licensing could be an issue.

Any other suggestions?

Reply