vmetodiev

Level 1 (0 points)

Q: iMassages, FaceTime

Hi,

I have apple ID, but several times, I can not connect to do iMassages and FaceTime.

I try sign with iphone 5s iOS 9, ipad iOS 9 and macBook Air, but fail. I try various Internet connections, but all the same.

I successfully loged in iTunes, iCloud .

Please help.

iPad 2, iOS 9.2.1

Posted on Feb 16, 2016 2:33 AM

I have this question too

Q: iMassages, FaceTime

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Helpful answers

by sterling r,

sterling r Feb 17, 2016 9:11 AM in response to vmetodiev
Community Specialists

Feb 17, 2016 9:11 AM in response to vmetodiev

Hi there vmetodiev,

It sounds like no combination of devices, or networks will allow you to sign into iMessage and FaceTime with your account. Normally I would recommend the troubleshooting in the following article to help you out here:

If you get an error when trying to activate iMessage or FaceTime

But in this case given the details you provided I would suggest reaching out to account support directly:

Contact Apple Support.

Thank you for using Apple Support Communities.
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